Frequently Asked Questions
How do I track my order?

For most orders, you can use the Track Your Order feature from My Account to follow your package's progress.

How do I calculate delivery time for an order?

During checkout, we will show you the date range during which you can expect delivery of each item in your shopping cart.

Can I return / exchange an item bought on Walmart.ca?

Yes. All merchandise purchased from Walmart.ca may be returned by mail within 90 days of receiving it, unless otherwise noted in our Returns Policy.

How do I retrieve or reset the password for My Account?

It's easy. Just enter the email associated with your account on this page, and you should be able to reset your password within minutes.

Can I contact Walmart by mail?

Yes. You can send correspondence to:

1940 Argentia Rd.
Mississauga, ON
L5N 1P9
Canada