Delivering Happiness

Pay brand-new employees $2,000 to quit.

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Description & Features+

Pay brand-new employees $2,000 to quit. Make customer service the responsibility of the entire company not just a department. Focus on company culture as the #1 priority. Apply research from the science of happiness to running a business. Help employees grow both personally and professionally. Seek to change the world. Oh, and make money too. Sound crazy? It`s all standard operating procedure at Zappos, the online retailer that`s doing over $1 billion in gross merchandise sales annually. After debuting as the highest-ranking newcomer in Fortune magazine`s annual "Best Companies to Work For" list in 2009, Zappos was acquired by Amazon in a deal valued at over $1.2 billion on the day of closing. In Delivering Happiness, Zappos CEO Tony Hsieh shares the different lessons he has learned in business and life, from starting a worm farm to running a pizza business, through LinkExchange, Zappos, and more. Fast-paced and down-to-earth, Delivering Happiness shows how a very different kind of corporate culture is a powerful model for achieving success and how by concentrating on the happiness of those around you, you can dramatically increase your own. To learn more about the book, go to deliveringhappinessbook.com.

Specifications+

Format
Hardcover
ISBN-13
9780446563048
Language
English
Number of pages
272
Manufacturer/Publisher
HACHETTE
Author(s)/editor(s)
Tony Hsieh
Release date
June 07, 2010
Brand
CANADIAN MASS MEDIA INC
Product Identifiers
Walmart Item #
314287
UPC
978044656304
SKU
10070345

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