Question 1

What is Walmart Delivery Pass?

Accepted Answer

Walmart Delivery Pass is a subscription program which provides unlimited access to free next-day delivery from store, including groceries and more — all at the same low prices as in store. You can sign up for either a monthly or annual plan. We are working to continually add new benefits to the program!

Question 2

What types of Delivery Pass plans are available?

Accepted Answer

Monthly: $8.97/month*
Annual: $89/year*

*Plus any applicable taxes.

Question 3

Do I need to download the Walmart app to use Delivery Pass?

Accepted Answer

Delivery Pass is a program which is currently only available for purchase through the Walmart app.

Once a pass has been purchased, passholders can use the Walmart app or web experience to place their delivery orders and take advantage of their subscription.

Walmart reserves the right to change the experience as the program continues.

Question 4

How does Walmart Delivery Pass work?

Accepted Answer

Book a time slot for your delivery that’s convenient for you, add items to your cart, and check out. Pass holders never need to pay the $7.97 next day delivery fee. At checkout, service fees will be waived automatically for all next-day delivery purchases during the length of your plan.

Question 5

Is there a minimum order amount when I order through Walmart Delivery Pass?

Accepted Answer

Yes, the minimum order amount is $35 before fees and taxes.

Question 6

Is a free trial available?

Accepted Answer

Yes, you will be able to try out Delivery Pass for the first 30 days for free! Please note, you will need to be on app version 23.40 & above. Read the trial Terms & Conditions.

Question 7

Can I use Walmart Delivery Pass on same-day or express orders?

Accepted Answer

At this time, Walmart Delivery Pass offers free delivery on next-day delivery orders with time slots. Pass holders can choose a same-day or express time slot for a discounted fee: $3 for same-day time slots and $5 for express time slots.

Walmart will continue to review the program and benefits for the future.

Question 8

Can I switch to a different Delivery Pass plan after sign up?

Accepted Answer

Currently, you are not able to switch your plan within an active term. Once the plan term expires, you can change your plan selection.

Question 9

How do I cancel my Delivery Pass plan?

Accepted Answer

You can cancel your plan at any time from the “My Subscriptions” page in your account or by contacting our Customer Service team. There are no refunds for Delivery Passes paid, except as expressly provided in the Terms & Conditions. If you cancel your plan before the end of its term, you’ll have access to all benefits until the end of that subscription period.

Question 10

What are the limitations of the Delivery Pass?

Accepted Answer

Please review the Terms & Conditions for a complete account of limitations.

Question 11

Where can I manage my Delivery Pass plan?

Accepted Answer

You can manage your Delivery Pass from the “My Subscriptions” page in your account.

Question 12

Can I use my Walmart Delivery Pass for more than one account?

Accepted Answer

At this time, your Walmart Delivery Pass can only be used on the account that purchases the pass.

Question 13

Who do I contact for help with my Delivery Pass plan?

Accepted Answer

If you need assistance, please contact our Customer Service team.

Question 14

What forms of payment can I use to subscribe to Delivery Pass?

Accepted Answer

Credit or debit cards.

Question 15

How do I update my payment method?

Accepted Answer

You can update your payment method for Delivery Pass from the “My Subscriptions” page in your account. In the billing information section, select “Edit” to update your payment method.

Question 16

Will I receive a receipt after signing up?

Accepted Answer

Yes, you will receive a confirmation email on the day of sign up with information regarding your Delivery Pass including type of plan, renewal information, and amount of payment.

Question 17

Why was my membership charged to a different card?

Accepted Answer

If there is a problem with the default card at the time of billing, we’ll charge another card saved in your account.

Question 18

Can I reactivate my cancelled Delivery Pass plan?

Accepted Answer

Absolutely! You can sign up again anytime.

Question 19

What is Walmart Delivery Pass?

Accepted Answer

Walmart Delivery Pass is a subscription program which provides unlimited access to free delivery from store, including groceries and more — all at the same low prices as in store. You can sign up for either a monthly or annual plan. We are working to continually add new benefits to the program!

Question 20

What types of Delivery Pass plans are available?

Accepted Answer

Monthly: $8.97/month*
Annual: $89/year*

*Plus any applicable taxes.

Question 21

How does Walmart Delivery Pass work?

Accepted Answer

Book a time slot for your delivery that’s convenient for you, add items to your cart, and check out.

Question 22

When is Delivery Free for Delivery Pass Holders?

Accepted Answer

At this time, Walmart Delivery Pass offers free delivery on same- and next-day delivery orders with time slots. Pass holders can also choose an Express slot for a discounted fee of $5. Note that same-day delivery is included for free with a Delivery Pass subscription for a limited time. Walmart reserves the right to suspend, cancel, or make changes to this benefit at any point, and without prior written notice.

Question 23

Is tipping required for Delivery Pass orders?

Accepted Answer

Tipping is optional, with 100% of the tips going to your driver.

Question 24

Is there a minimum order amount when I order through Walmart Delivery Pass?

Accepted Answer

Yes, the minimum order amount is $35 before fees and taxes.

Question 25

Is a free trial available?

Accepted Answer

Yes, you will be able to try out Delivery Pass for the first 90 days for free! Please note, you will need to be on app version 23.40 & above. Read the trial Terms & Conditions.

Question 26

Can I switch to a different Delivery Pass plan after sign up?

Accepted Answer

Currently, you are not able to switch your plan within an active term. Once the plan term expires, you can change your plan selection.

Question 27

How do I cancel my Delivery Pass plan?

Accepted Answer

You can cancel your plan at any time from the “My Subscriptions” page in your account or by contacting our Customer Service team. There are no refunds for Delivery Passes paid, except as expressly provided in the Terms & Conditions. If you cancel your plan before the end of its term, you’ll have access to all benefits until the end of that subscription period.

Question 28

What are the limitations of the Delivery Pass?

Accepted Answer

Please review the Terms & Conditions for a complete account of limitations.

Question 29

Where can I manage my Delivery Pass plan?

Accepted Answer

You can manage your Delivery Pass from the “My Subscriptions” page in your account.

Question 30

Can I use my Walmart Delivery Pass for more than one account?

Accepted Answer

At this time, your Walmart Delivery Pass can only be used on the account that purchases the pass.

Question 31

Who do I contact for help with my Delivery Pass plan?

Accepted Answer

If you need assistance, please contact our Customer Service team.

Question 32

What forms of payment can I use to subscribe to Delivery Pass?

Accepted Answer

Credit or debit cards.

Question 33

How do I update my payment method?

Accepted Answer

You can update your payment method for Delivery Pass from the “My Subscriptions” page in your account. In the billing information section, select “Edit” to update your payment method.

Question 34

Will I receive a receipt after signing up?

Accepted Answer

Yes, you will receive a confirmation email on the day of sign up with information regarding your Delivery Pass including type of plan, renewal information, and amount of payment.

Question 35

Why was my membership charged to a different card?

Accepted Answer

If there is a problem with the default card at the time of billing, we’ll charge another card saved in your account.

Question 36

Can I reactivate my cancelled Delivery Pass plan?

Accepted Answer

Absolutely! You can sign up again anytime.

Discovery Pages/Discovery Pages - GM/Delivery Pass

Try 90 FREE days*Try 90 FREE days*

Delivery Pass

Get groceries & more!

Free same-day delivery

It's a winner!

Frequently asked questions

What is Walmart Delivery Pass?

What types of Delivery Pass plans are available?

Do I need to download the Walmart app to use Delivery Pass?

How does Walmart Delivery Pass work?

Is there a minimum order amount when I order through Walmart Delivery Pass?

Is a free trial available?

Can I use Walmart Delivery Pass on same-day or express orders?

Can I switch to a different Delivery Pass plan after sign up?

How do I cancel my Delivery Pass plan?

What are the limitations of the Delivery Pass?

Where can I manage my Delivery Pass plan?

Can I use my Walmart Delivery Pass for more than one account?

Who do I contact for help with my Delivery Pass plan?

What forms of payment can I use to subscribe to Delivery Pass?

How do I update my payment method?

Will I receive a receipt after signing up?

Why was my membership charged to a different card?

Can I reactivate my cancelled Delivery Pass plan?

Frequently asked questions

What is Walmart Delivery Pass?

What types of Delivery Pass plans are available?

How does Walmart Delivery Pass work?

When is Delivery Free for Delivery Pass Holders?

Is tipping required for Delivery Pass orders?

Is there a minimum order amount when I order through Walmart Delivery Pass?

Is a free trial available?

Can I switch to a different Delivery Pass plan after sign up?

How do I cancel my Delivery Pass plan?

What are the limitations of the Delivery Pass?

Where can I manage my Delivery Pass plan?

Can I use my Walmart Delivery Pass for more than one account?

Who do I contact for help with my Delivery Pass plan?

What forms of payment can I use to subscribe to Delivery Pass?

How do I update my payment method?

Will I receive a receipt after signing up?

Why was my membership charged to a different card?

Can I reactivate my cancelled Delivery Pass plan?

Discovery Pages
Discovery Pages - GM
Delivery Pass

Try 90 FREE days*