


What are specialty meds?What are specialty meds?
Treatments for complex conditions like cancer & more.Specialty services


Medication management
Our pharmacists offer expert support for your specialty meds.

Financial assistance
We will help you identify & access available resources.

Here for your health

Prescription delivery
Same-day Rx delivery, 7 days a week to your home or clinic

Injections
Pharmacist-administered injections & caregiver training.

Ongoing monitoring
Stay on track with refill reminders, monitoring & pickup alerts.

FAQs for patients and caregivers
My specialty medication requires injection. Where can I learn how to inject my medication?
For eligible medications, Walmart Pharmacy team can set up an appointment to teach you how to administer your medication. We can offer a safe and comfortable space to walk your through the self-injection steps as well as review proper storage, handling and disposal of your medication and injection supplies.
How does Walmart Pharmacy ensure the availability of specialty medications?
Walmart Pharmacy works diligently to maintain a robust inventory of specialty medications and/or proactively orders in your specialty medications for you before you run out. We collaborate with manufacturers and suppliers to ensure a consistent supply. If medication is temporarily unavailable, we will communicate promptly with the prescribing physician and explore alternative options to minimize any disruption to the patient's treatment plan.
Will you ever substitute my medication with another?
Sometimes, your original medication coverage is limited by insurance and requires you to transition to a biosimilar or generic version of your medication. For biosimilar medications, we will engage your doctor to provide a new prescription for substitution. To mitigate any disruptions, we also collaborate with patient support programs (PSPs) for financial assistance to help keep you on the original medication where available.
When should I contact Walmart Pharmacy?
You should contact Walmart Pharmacy if:
Your address, telephone number, or insurance information has changed.
You have any questions regarding the status of your prescription.
You have concerns about how to take your medication.
You need to reschedule or check the status of your delivery.
You need to start or stop medication, or if your dose changes.
You have a reaction or allergy to your medication.
You would like additional information regarding your plan for therapy.
You suspect incorrect shipping or dispensing details.
You have received notification that your medication has been recalled by regulatory authorities.
You should also contact us with any other questions or concerns. Our staff are happy to assist you with your specialty medication needs, including:
Helping you get access to medications during an emergency or disaster.
Providing you with tools to manage your therapy, including educational materials and consumer advocacy support.
What should I do in case of medical emergency?
If you are experiencing a medical emergency, call 911 immediately for help.
Can I return my prescription?
Please contact the pharmacy to address any concerns about the medication.
For any other questions or concerns, please contact us. Our team is here to support you with your specialty pharmacy needs.
FAQs for Physicians & Specialists
How do I send a prescription to Walmart Pharmacy?
Prescriptions must be sent directly to pharmacy electronically through PrescribeIT, or by phone or fax. Please contact the patient’s preferred Walmart Pharmacy for phone or fax number information.
How does Walmart Pharmacy ensure the availability of specialty medications?
Walmart Pharmacy works diligently to maintain a robust inventory of specialty medications. We collaborate with manufacturers and suppliers to ensure a consistent supply. If a medication is temporarily unavailable, we will communicate promptly with the prescribing physician and explore alternative options to minimize any disruption to the patient's treatment plan.
Will Walmart Pharmacy substitute a prescribed medication with a biosimilar or generic version?
Walmart Pharmacy may substitute a medication with a biosimilar or generic version if required by insurance coverage or patient preference. However, in some cases, this will only be done following consultation with the prescribing physician and may require a new prescription for the alternative medication. We also collaborate with patient support programs to help maintain access to the original medication if possible.
How does Walmart Pharmacy support patient education on medication administration?
Our pharmacists provide comprehensive training on medication administration, including how to properly use injectable medications. We offer both in-person and virtual appointments to ensure patients are comfortable and confident in administering their medications.
How does Walmart Pharmacy assist in monitoring patient adherence & managing side effects?
Our pharmacists closely monitor patients for adherence and side effects. We provide regular follow-ups and support to ensure patients are taking their medications correctly and managing any side effects. We also communicate with the prescribing physician to report any issues and adjust treatment plans as necessary. Our pharmacists help patients stay on track with their medication regimen.
What financial assistance programs are available for patients using specialty medications?
Walmart Pharmacy works with various patient support programs (PSPs) to help reduce the financial burden of specialty medications. Our pharmacists assist patients in navigating insurance coverage and accessing available financial resources to minimize out-of-pocket costs.
What delivery options are available for patients receiving specialty medications?
Walmart Pharmacy offers several delivery options to ensure patients receive their medications conveniently and safely. These include: 1. In-store pickup: Conveniently pick up your medication at your nearest Walmart Pharmacy. 2. Home delivery: We offer home delivery to your home or another approved location at no additional cost to you. 3. Clinic delivery (if applicable): We can arrange delivery to your clinic if appropriate.
How does Walmart Pharmacy ensure seamless communication & coordination with healthcare providers?
We maintain open lines of communication with healthcare providers to ensure a coordinated approach to patient care. Our pharmacists provide regular updates on patient progress, address any concerns, and collaborate with physicians to optimize treatment plans.