Question 1

What is Walmart+?

Accepted Answer

Walmart+ is a paid membership program that gives eligible members access to delivery, shipping, and streaming benefits, subject to availability and program rules. Walmart+ includes unlimited same-day delivery from store on qualifying orders, free shipping with no order minimum on eligible items, and access to Crave Standard with Ads while membership is active.

Question 2

Do I need to do anything if I already had Delivery Pass?

Accepted Answer

No. Existing Delivery Pass memberships automatically transition to Walmart+, and pricing, renewal or expiry date, and term length stay the same.

Question 3

How is Walmart+ different from Delivery Pass?

Accepted Answer

Delivery Pass is now Walmart+. Existing Delivery Pass benefits continue, and Walmart+ adds more value through additional benefits such as free shipping with no order minimum and access to Crave Standard with Ads. Existing Delivery Pass members are automatically transitioned with no action required.

Question 4

Does my price or renewal date change?

Accepted Answer

No. Existing members keep their current pricing, term length, and renewal or expiry date when they automatically transition from Delivery Pass to Walmart+.

Question 5

Can I switch plans?

Accepted Answer

Yes. Customers can switch between monthly and annual plans. However, the Walmart+ Statement Credit benefit only applies to the annual plan. The change takes effect at the end of the current billing cycle, and the next renewal is charged at the rate in effect when the plan change was requested.

Question 6

What is the Walmart Rewards Mastercard and Walmart+ benefit?

Accepted Answer

When you buy or renew an annual Walmart+ membership with your Walmart Rewards Mastercard, you’ll receive an annual statement credit. The credit value depends on your card type: Walmart Rewards Mastercard gets a 3 month credit (25% of annual plan, taxes included); Walmart Rewards World Mastercard gets a 6 month credit (50% of annual plan, taxes included). You’ll receive it each year at renewal if your Walmart Rewards Mastercard remains the payment method. See walmartrewards.ca/walmart+terms.

Question 7

How do I enroll to the annual Walmart + benefit?

Accepted Answer

Visit https://www.walmart.ca/en/plus to sign up or renew and pay for a regular priced annual Walmart+ plan with your Walmart Rewards Mastercard. Your Walmart+ purchase will reflect on your monthly statement as “Walmart+”. The statement credit will appear within 45 business days after your qualifying annual Walmart+ plan purchase is made and appear as “Walmart+ Membership Discount” on your monthly statement.

Question 8

What happens if I already have a Walmart + annual plan?

Accepted Answer

The Walmart+ statement credit benefit applies to regular priced annual membership subscription or renewals. If you are currently on a Walmart+ annual plan, you’ll be eligible to receive the benefit every year going forward if you use your Walmart Rewards Mastercard as the payment method to renew your annual plan.

Question 9

Can I take advantage of this benefit with a monthly Walmart + Plan?

Accepted Answer

If you're currently on a monthly Walmart+ plan, you cannot receive the Walmart Rewards Mastercard and Walmart+ statement credit benefit. Once your current monthly term ends, switch to a regular priced annual membership and pay with your Walmart Rewards Mastercard to start receiving the yearly benefit.

Question 10

Can the free trial be combined with the Walmart + benefit?

Accepted Answer

Yes. If a free trial is available, you can start with the free trial. The Walmart+ statement credit benefit will be applied once the trial ends and you are charged the regular annual membership fee, as long as your Walmart Rewards Mastercard is set as your default payment method in Walmart.ca account.

Question 11

How do I know if I am eligible for a 3-month or 6-month Walmart + benefit?

Accepted Answer

Check your physical card or monthly statement to confirm the type of card you hold:
• If you have a Walmart Rewards Mastercard, you receive a 3-month statement credit 
• If you have a Walmart Rewards World Mastercard, you receive a 6-month statement credit

Simply join or renew a regular priced annual Walmart+ plan and pay with your Walmart Rewards Mastercard to qualify. Conditions apply. See walmartrewards.ca/walmart+terms

Question 12

When will I see the Walmart + refund credit on my monthly statement?

Accepted Answer

The statement credit will appear within 45 business days after your qualifying annual Walmart+ plan purchase is made. It will appear as “Walmart+ Membership Discount” on your monthly statement.

Question 13

Who can I contact if I have any questions about the Walmart Rewards Mastercard and Walmart+ benefit?

Accepted Answer

If you have any questions related to the services provided by Walmart+, contact Customer Care at (800)-328-0402. If you have any questions related to your Walmart Rewards Mastercard or Walmart+ statement credit, contact Customer Service toll-free at 1-888-331-6133.

Question 14

Is this an annual benefit?

Accepted Answer

Yes. The Walmart+ statement credit (3-month or 6-month, depending on your card) is available each year upon renewal of your regular-priced annual Walmart+ plan if you continue to pay with your Walmart Rewards Mastercard.

Question 15

How will the new earn rate of 3% and 1% in reward dollars appear on my monthly account statement?

Accepted Answer

The 3% earn rate of Walmart Reward Dollars for purchases you make at Walmart stores in Canada or Walmart.ca will show on your monthly statement in the line ‘In Walmart Canada stores’.
 The 1% earn rate of Walmart Reward Dollars for purchases you make on everything outside of Walmart will show on your monthly statement as ‘Other retailers’.
You will find complete Walmart Reward Dollars Program Terms and Conditions at walmartrewards.ca.

Question 16

When do the new earn rates begin?

Accepted Answer

On September 18, 2025. Check walmartrewards.ca for full details.

Question 17

How long will it take to see Reward Dollars in my account online or monthly statement?

Accepted Answer

Your Walmart Reward Dollars are available to you once your purchase transaction has been posted to your account – typically, the next business day. Purchases not made on a regular banking day may result in a short delay for your reward dollars to be credited to your account.  
Full details and exclusions are available in the Walmart Reward Dollars Program Terms and Conditions at walmartrewards.ca.

Question 18

How do I earn the $25 Welcome Bonus?

Accepted Answer

To qualify for the $25 Welcome Bonus in Walmart Reward Dollars, you must:

(1) Apply and be approved for a Walmart Rewards™ Mastercard® account in-store or online at Walmartrewards.ca; and
(2) Make an eligible single-receipt purchase of at least $75 (including taxes) at Walmart retail locations in Canada or online at Walmart.ca within 30 days of your application approval. Your Welcome Bonus will be credited to your Walmart Rewards account within five business days.

This offer cannot be used with any other offer or promotion and is limited to one Welcome Bonus per new account. Learn more at Walmart Reward Dollars Program Terms and Conditions.

Question 19

How do I know if I am eligible for the Walmart Rewards™  World Mastercard®?

Accepted Answer

Existing cardholders can qualify for the Walmart Rewards World Mastercard by spending $15,000 or more on their Walmart Rewards Mastercard in the previous 12 months.

New applicants for a  Walmart Rewards™ Mastercard® will be eligible for the World Mastercard if they have an annual household income of $80,000 or more. Standard credit approval criteria applies.

Question 20

I just applied for the Walmart Rewards™ Mastercard®; how do I know which card I will receive?

Accepted Answer

Your application will be reviewed based on the card approval criteria and if you are approved, you will receive either the Walmart Rewards Mastercard or Walmart Rewards World Mastercard in the mail.

Question 21

How and where can I earn Walmart Reward Dollars™?

Accepted Answer

You can earn Walmart Reward Dollars by using your Walmart Rewards Mastercard or your Walmart Rewards World Mastercard with every purchase you make on the card. Apply now!

Question 22

Is there a maximum Walmart Rewards Dollar limit that you can earn?

Accepted Answer

No; There is no limit to how many Walmart Rewards Dollars you can earn and no expiry date to the Walmart Rewards Dollars that you have earned. You will find all details and exclusions in the Walmart Reward Dollars Program Terms and Conditions found at walmartrewards.ca.

Question 23

Where and how do I manage my Walmart Reward™ Dollars?

Accepted Answer

You can keep track of your Walmart Reward Dollars balance in 3 ways:

1. Every time you use your card at Walmart, the credit card reader will show you how many Walmart Reward Dollars you have available to redeem.
2. Access your Walmart Rewards Mastercard account online any time at walmartrewardsmc.ca to view your balance, statements, transaction history, and more.
3.Review your paper or electronic statement with your account balance, activity, transaction history, credit limit, and Walmart Reward Dollars balance every month.

Question 24

What insurances does the Walmart Rewards™ World Mastercard® include?

Accepted Answer

Your Walmart Rewards™ World Mastercard® covers you with:
Purchase Assurance Protection against theft, loss or damage in the first 90 days on eligible purchases made on your card from the date of the purchase.
Extended Warranty Protection which doubles the manufacturer’s regular repair services warranty for up to an additional warranty year on eligible purchases made on your card.

Question 25

What can I redeem my Walmart Reward™ Dollars for?

Accepted Answer

You can redeem your Walmart Reward Dollars™ for anything Walmart sells online or in-store. That includes Walmart.ca online grocery orders as well as items sold by Marketplace sellers. Please note, Walmart Reward Dollars™ cannot be redeemed for cash or the purchase of tobacco, lottery tickets, alcohol, and prescription medication.

Question 26

Can I redeem Walmart Reward Dollars™ for items sold by Marketplace sellers on Walmart.ca?

Accepted Answer

Yes! Walmart Rewards Dollars™ can be redeemed for anything sold on Walmart.ca. This means you can choose from thousands of products available as part of Walmart Canada Marketplace! Walmart Canada Marketplace allows third party sellers to offer products on Walmart.ca alongside the products Walmart sources.

Question 27

Can I redeem Walmart Reward Dollars™ for Grocery purchases on Walmart.ca?

Accepted Answer

Yes! Walmart Reward Dollars can be redeemed for anything sold on Walmart.ca including groceries! Imagine doing your grocery shopping AND getting items for FREE‡ with Walmart Reward DollarsTM from the convenience of your home.

Question 28

How do I activate my card?

Accepted Answer

Call 1-888-779-2977 to activate your card and start earning Walmart Rewards Dollars everywhere you shop.

Question 29

Need more support?

Accepted Answer

Visit walmartrewards.ca/support

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