Name: Ember - Mug with Smart Temperature Control, 295ml Capacity, White
Brand: Ember
SKU: 6GTS6N8B7RQB
Price: 169.99 CAD
Availability: OutOfStock
Rating: 4 (215 reviews)

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Ember - Mug with Smart Temperature Control, 295ml Capacity, White

<ul><li><strong>Customizable Temperature Control</strong>: Set your drink's temperature between 50C and 62.5C using the Ember app.</li><li><strong>Temperature Maintenance</strong>: Enjoy 1.5 hours of battery life to maintain the chosen temperature.</li><li><strong>Smart Status Indicator</strong>: An intelligent LED shows when your drink reaches the ideal temperature.</li><li><strong>Energy Saving Auto Sleep</strong>: Intelligently detects when to turn on and off to save energy.</li><li><strong>Easy Cleaning</strong>: Hand washable and submersible up to 1 meter.</li></ul>

<ul><li>Customizable temperature: Set the temperature of your drink between 50°C and 62.5°C with the Ember app.</li><li>Smart LED: Shows when your drink reaches the perfect temperature and more.</li><li>Built-in battery: Enjoy 1.5 hours of battery life to maintain the perfect temperature.</li><li>Auto Sleep: Intelligently detects when to turn on and off to save energy.</li><li>Easy care: Hand washable and submersible up to 1 meter.</li></ul>

Cup & Mug Type

Brand

Color

Size

The Ember 2 mug is designed for those who want to enjoy their coffee at the perfect temperature, whether at home or in the office. With a capacity of 295ml, this smart mug allows you to precisely adjust the temperature of your drink from 50°C to 62.5°C via an intuitive application. It maintains the chosen temperature for 1.5 hours thanks to its integrated battery. Its intelligent LED informs you when your drink reaches the ideal temperature, while its automatic sleep mode optimizes autonomy. Hand washable and submersible up to 1 meter, this mug is as practical as it is efficient.

Universal Product Code (UPC check)

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Requires frequent recharging due to limited battery life.

Drops bluetooth connection frequently and has performance issues.

App and mug are easy to use and navigate.

Can be compact and portable, but also limited in capacity.

Lasts only about an hour with moderate use.

Purchased after my partner owned hers for a year. Love it. Only thing to consider is that coffee with milk will create a small film on the top from the heat over time. Not the end of the world, just the way hot milk works - but not something I had considered prior to  purchase. Still works great.

FYI for milk

ember.com

I received this mug almost 4 years ago. I LOVE it!  I had also experienced some pealing on the inside of it about a year in, (probably due to my own negligence) and contacted the company to see if I could just buy the mug without the charger. 
They sent me a new mug! 
When I was working this was a game changer for me as the coffee kept getting cold while I was back and forth away from my desk. Saved me a few of those Starbucks coffees more than once. 
I'm now retired and use it while sitting outside as my coffee cools down quickly out there. 
So pleased with the mug and the service, I recommend this to everyone I know.

Awesome mug and service.

My partner takes forever to drink her coffee AND wants her mug to be warm to the touch, so she hates the usual thermos tumbler or mugs. The Ember can maintain the perfect temperature for her coffee for an hour and a half and the cup, even if it's not suuuuper hot like a regular ceramic mug, can still warm her cold-as-death hands :)

Best of both worlds

This is a very well engineered item, every detail is spot on. This is the second one I buy (I have the 10oz version too) and would buy again and again. I've been using my 10oz version every single day for 2 years and it's still working great. I absolutely love the fact that it's so easy to use : just pour your coffee, not buttons to press to start or finish, it just works.

Life changer

Love everything about it, except for the fact that when the coffee is low in the cup it doesn't seem smart enough to recognize that, and it then burns. Unless I'm missing something?!

Best birthday gift in a long time!

The mug does what it sets out to do (I.e., keep your beverage hot), but there are a couple things to be aware of: (1) the battery does not last long, especially if, like me, you are using it all day long, so I keep it on the charging coaster all day; (2) the mug does NOT charge fast, so if you are hoping to set it on the coaster for 10-30 minutes and get a quick charge, it really does not give you much extra time; and (3) it baffles me as to why the Ember team did not use wireless or induction charging for the mug, having the charging contacts visible makes me really nervous. Oh, and one other note, the charging cord is proprietary, so I would have preferred a USB-C plug for example.

Hopefully Ember addresses some of these things in the next version of the mug.

Keeps Beverages Hot, but Could be Improved

Just got a cup to replace my old one, which I used for 3 years before the battery was as bad as the new version. With the first version of the cup, I kept my drink hot plus two refills. With the new version, it keeps your drink hot, if you don't leave it too long. The battery went from a full charge last night to less than 90% over night(not used) This morning I was halfway through my tea and it said 18%. The app works better, but it's a waste of R&D when the product is declining. It will soon be a paperweight...  which nobody needs anymore either.

Don't buy.

I got the mug about a year and a half ago now. It was truly a game changer, and easily my new favourite thing at home. Who knew that having a hot drink that stays hot is one of life's small pleasures! That said, there are some things that Ember needs to work out before I could ever recommend it to anyone. 

The battery life is really poor, and lasts around an hour at best. When you wash it and then leave it with the rest of your cups, it will likely not be charged for your next drink. If you wash it and leave it on the coaster after, it will degrade the battery. After about a year, my cup's battery life was around half an hour. Moreover, after about a year and a half, my coaster failed entirely. One of the charging pins broke and stayed recessed; so the cup would no longer charge. 

The bluetooth connection to the cup is really hit or miss. I would constantly have to pair it with the app; about once a week. The cup constantly went from charging to not charging when on the coaster as well. I'm not sure if the bluetooth confusion contributed to this. There were a lot of times where I had the cup on the coaster, but after a while realized it was no longer charging; so if I took my time having my drink, it got cold during those times despite being on the coaster. 

The ceramic coating is not very durable. I primarily have black coffee or an americano, with no sugar or milk. So I never used a spoon or a straw or anything that I needed to stick inside it; only hand washed it too. After about 8 months, the inside of the cup was really worn out, where the ceramic coating was visibly worn off for about two-thirds of the inside. 

For these reasons, it's an impossible product to recommend; especially at this price and where the warranty is only one year. If you use it every day, something will for sure go wrong sooner than later. I want to love it, but until these things are addressed, we are buying expensive prototypes.

Amazing concept, poor execution

It looks amazing and the concept is great but it is a complete failure to use. It doesn't matter if I turn it on before I pour my coffee or after I pour my coffee, the software always says Empty. I cannot get it to turn on and choose a preset. If I pour the coffee out wipe the mug dry and try it all again in any order I get the same result.

Don't bother

Got this mug for Christmas (2024). I wasn't sure what to think of it but after the first use, this was awesome! A cup of coffee that's the same temperature from start to finish, very cool!! Over the next few weeks I would experience at least once a week if not more the mug and my phone would essentially forget each other and I'd have to go through the pairing process again. Annoying but manageable. Until today (FEB 18, 2025). The mug no longer turns on/off with the button. I have to use the app (until my phone and mug forget each other again). For something that costs what this mug does, less than 2 months of use before a malfunction is simply unacceptable! I won't recommend this item to anyone in fact I'll tell people to avoid this product!

Great until it's not!