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GE - FXSVC - Under Sink Filter Set

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Recommended Use

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GE FXSVC Under Sink Sediment & Drinking Water Filter Set

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I agree with other reviews about filter orientation and just called GE.  They admitted they went from Green to Gray, then back to Green and now back to Gray for the incoming stage.  So as of July 2022, the gray one is the first stage carbon base and green one is 2nd stage.  They also said it will work fine if filters are in opposite order.  Normally I expect the more coarse filter on the incoming side and finer one second but they can't comment on that.

which filter goes in first stage?  Green or Gray ?

walmart.com

I purchased the GE filter unit at least 10-15 years ago to replace a faucet mounted style filter, so I've been buying these replacement filters for a long time.  The water doesn't seem to taste much better than the non-filtered water.  I just assume it contains less contaminates since that's the purpose!  I would recommend these filters if you already have the unit because some cheaper filters had reviews were very negative, saying the filters came apart; I've never had that happen with these GE filters.  However, I am concerned about the responses from GE representatives in the other reviews concerning which filter goes into which canister.  All these years, we've been putting the green ringed filter in the left (intake), as the directions on the wrapper indicate (see Image).  This time, I put the light gray ringed filter in first.  I hope this is correct.

Review by Repeat Customer

geappliances.com

If you look at my review from 5 years a go, you'll see the filter placement positions are still being debated, and the information on the packaging is still incorrect and has not been changed after all this time. I received a new 2 filter pack today (4-12-2018). Attached is a photo of the label, stating to put the “green” filter on the LEFT side, which is the water inlet side, but if you read all the CS comments on this site, you are told that the “grey” filter goes on the left/inlet side. 

Most consumers are going to read this package, and put them in BACKWARDS, and would have no reason to believe they did it wrong, or think they would have to come here, to research this seemingly simple task. Why is it so hard to change the package instructions to reflect the proper installation of the filters?
GREY FILTER on LEFT - water IN
GREEN FILTER on RIGHT - water OUT

Package instructions filter placement still wrong!

Every six months when I replace these filters I see GE's confusing instructions as to which filter goes where. They talk of "trading out" one filter after six months....
Bottom line is grey cap filter gets incoming water, green cap filter is second stage. Not sure why GE cannot write clear, correct instructions. They charge plenty of money for these filters.

Confusing instructions

I was using FXSVC filters since 2002. About a month ago I bought a TDS meter that shows water purity from 0 to 999. My water before filtration - 124, and after filtration - 139 to 142 depending on how long it was running. I made sure that my meter is working correctly. My son's water in Sarasota FL is 278 and my daughter's water after reverse osmosis is 12. Now I'm looking for solid block carbon filter that'll fit my system and hope I'll get that number down to 50.

Minus15 points for this filters

I have been purchasing theses filters for years. The new filters DO NOT FIT !!
Our Water Filtration System is GXSV10C and the FXSVC states that it is the replacement  set for this system.
However, the recess on the end is not is not as deep as the previous filters purchased with the same model number. This is apparently preventing the filters from seating properly in the casing. Are you aware of this problem and what do you suggest ?????

Problem with the GE FXSVC Water Filters

It's ridiculous that I've had to do this much research to find out which cartrige goes first. GE, do better. I even spent 10 minutes on the phone with a rep that didn't know the answer... eventually got disconnected as they were trying to find answers. I suggest going with a different product.

Confused.