Name: Honeywell RCHW3610WF1001 Lyric Wi-Fi Water Leak & Freeze Detector
Brand: Honeywell
SKU: 1K2MYOWTX1FG
Price: 208.04 CAD
Availability: InStock
Rating: 3.8 (1763 reviews)

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Honeywell RCHW3610WF1001 Lyric Wi-Fi Water Leak & Freeze Detector

<ul><li><strong>Mobile Leak Alerts</strong>: Receive mobile alerts for leak detection on your smart device.</li><li><strong>Direct Wi-Fi Connectivity</strong>: Connects directly to your home Wi-Fi without the need of a hub.</li><li><strong>Environmental Sensing</strong>: Features water leak detection, temperature sensing for freezing pipes, and humidity sensing for valuables.</li></ul>

Household Water Sensor Type

Is Smart

Power Type

Recommended Location

Brand

Has Written Warranty

Model

<p>We provide a wide range of products to satisfy all houseware products&#46; We are dedicated to give everyone the very best houseware products for all home needs, with a focus on dependability, our client satisfaction and great quality&#46; We provide high&#45;quality modern products to be enjoyed by many clients&#46; Our aim is continuous improvement and user satisfaction through effective implementation and quality of our products&#46; </p><b>Features</b>. Receive mobile alerts for leak detection on your smart device . Connects directly to you home Wi&#45;Fi without the need of a hub . Water leak detection . Temperature and humidity sensing detects temperatures that can freeze pipes and humidity that could damage valuables <b>Specifications</b>. <b>Solar Powered&#58;</b> No- SKU: ISTR50713

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Ease Of Installation

Wi-fi Connectivity

App Functionality

Ease Of Use

Battery Life

Alarm Notifications

Instructions

Leak Detection

Alert Reliability

Reliability

Temperature Monitoring

Sensor Cable

Protection From Water Damage

Hooking

Pump

Simple to set up and operate with an intuitive design.

Takes a minute or more to sound and notify via app.

Can last over a year, but may drain quickly in some units.

Setup process takes around 30 minutes or less.

Installation and setup is straight forward. However, there is no way to actually test the alarm/alert short of wetting the chord.  There should be a test option within the app to trigger the alarm to hear it. Also, are notifications by email only? An audible alarm through the app on the phone should be essential, otherwise warnings/alerts are simply buried in email. These features may be available, digging through the poorly organized instructions did not reveal how to access them.

Good but big deficiencies

resideo.com

The hardware is good - the detector does detect leaks.  HOWEVER the App and the WiFi interface are unreasonably limited.  In particular:

1) There doesn't seem to be a way to remove a detector once it has been added.
2) Although a cell phone (or tablet?) is required for setup, I did not find an option for receiving   TEXT alerts.  
3) I did not find an option to manage any aspect of my account via your website.  
4) The WiFi options in the device setup do not cover all common forms of WiFi authentication.

All of the above are software issues.  All but the last are external to the software/firmware on the device.

Good Hardware, Poorly Implemented Software

We have 20 units.  The are all sitting in a box before we deploy them, and the difference in reported temp and humidity is 2-4 degrees F and humidity is 2-4% among the units.  One of them also continues to report that it is not responding after just a couple of days.

Not great quality

It would be nice if this could send a text message instead of e-mail. E-mail notifications only sound once. I receive a lot of e-mails sometimes they are in the middle of the night so I would prefer to have my e-mail notification turned off for this reason. Other than that product seems to work good.

Needs text notification option

Poor connectivity but basics as water detection works fine. Unit was always going offline when it took a temperature/humidity check.  Sometimes it would re-connect days later, most times I had to do a total hard reset of it to get it to connect again.  Very time consuming and poor software.  Only connects to 2.4 modem bandwidth.  I had one leak and lucky my son was home to hear audible alarm as since it had gone offline again I was not sent a notification.  The entire reason I bought this unit was notification to my cell. I would not buy again.

Lots of software issues.

I've only had the device for a few weeks and it went offline. I tried all suggested ways outlined on the app to start it up again and nothing worked. I called in and learned I need to reconnect/reinstall the device/app which needs to be done at home with access to my wifi. I'm not sure this device makes sense if you were away on vacation and it goes offline. The purpose of the device is to notify you of a leak through the app but if you are not at home how can you reset your detector if it goes offline?

Unsure of product benefit while away from home

I have two and I have had connection issues with both. First connecting them to WiFi through the app and then losing connection a couple of days later. Put in new batteries and reset and still had issues. WiFi works well for every other device and coverage is good. Also, when having connection issue through the app I get an error saying not connected, but when I close and open the app it shows up as a connected device. WiFi is dual low and high frequency

Connection issues

Within an hour after activating the unit I received a water leak alert (this may have been my fault as I had the unit sitting on some framing wood and there could have been moisture in the wood, still a false alarm). I reset the device and set it on the concrete floor along with the sensor cord, 2hours later I received another leak alert and when checked, it was another false alarm.  Reset again, 4 days later I received a failing battery alert (after having just placing the batteries that came with the device). This is being used at a second home 3 hours away, I thought I was getting this device for some peace of mind, but it has been nothing but an inconvenience so far

Honeywell leak detector

The unit keeps going off line for some reason, I can not explain... this has happen almost very other day...it does come back online my it self every time

Goes offline!

The device never stays connected to the internet - always says “device offline” and therefore never sends updates to the app. We will be returning this item

Does not work

I did a lot research and decided on this product based on other reviews.

I purchased three after our sump pump failed and we had water damage in our basement that we had just finished three months earlier.  We hung one in the sump pit, placed one by our hot water heater and a third under the washing machine.  They were fairly easy to link up with my phone.

Two weeks ago, I got a notice that one of the alarms was going off by the washer.  The front load machine was leaking a bit of water and we were able to address the problem before the leak caused damage.  Well worth it!

What a great product.

Honeywell RCHW3610WF1001 Lyric Wi-Fi Water Leak & Freeze Detector in a compact, square design with a white finish. Features include water leak detection, temperature and humidity sensing to prevent pipe freezing and damage to valuables. Connects directly to home Wi-Fi without requiring a hub. Suitable for smart home setups.

Honeywell RCHW3610WF1001 Lyric Wi-Fi Water Leak & Freeze Detector

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