Name: Koodo Prepaid SIM Card
Brand: Koodo
SKU: 6000198750658
Price: 10 CAD
Availability: InStock
Rating: 4 (4 reviews)

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Koodo Prepaid SIM Card

<br><ul><li>Koodo Prepaid SIM Card</li><li>Prepaid SIM Card</li><li>Compatible Smart Devices: Universal</li></ul>

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Worst online purchasing experience that I have ever had. Do not buy this card from Walmart, they sell you the used card and told you it's a non-refundable item. I bought this online because I didn't have time to drive to Walmart and I didn't know we can find it in Amazon or Bestbuy at the moment, so I had to buy a whole lot others to make it eligible for a delivery, then adding service fees and tips which came up to almost $50 for my entire order. The funny thing is when they delivered it next morning, they delivered everything but the SIM card that the only thing I wanted. I texted the driver but no reply, I chatted with an agent online and they disappeared. At noon time, somebody from Walmart called me and said they would deliver me the SIM card. It's a bear card without any package, and after I called Koodo support, they verified that this card Walmart was selling to me was a used card. When I chatted to Walmart agent, they said they don't have permission and asked me to talk to someone over the phone. So I called which was already in late afternoon, and the lady on the phone told me that this is final sale as it's a non refundable item. I told her that Walmart shouldn't be selling a used SIM card at first place. And she said she would escalate it and I will have to wait 48 to 72 hours for the result. It's already the end of the day. I waited and then received this email from Walmart saying it's a final sale so they are not issuing any refund. So I wasted $10+tax and $30+ for the things I don't actually need, also wasted a whole day to deal with all of this, plus two days of waiting. The money is trivial but the time I wasted was never coming back. Then I found out I could easily order if from Amazon, I received it the next day without paying any other fees or having to buy more stuff to make the delivery eligible. Most importantly, the card they sent me has a proper package and it's a brand new card. Even though it's not, I am sure I can get a refund easily. I used to love Walmart and go grocery there all the time, but I will never use Walmart delivery anymore. Because you can't really hold anyone's responsibility for this kind of negligence when things like this happened. I am very disappointed with this purchase experience and how all the Walmart representatives have dealt with it.

DO NOT buy this from Walmart, they sell used card