Name: Moen S2000ESUSA Moen Smart Sump Pump Monitor
Brand: Moen
SKU: 1WCOATI96HEC
Availability: OutOfStock
Rating: 3.8 (41 reviews)

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Moen S2000ESUSA Moen Smart Sump Pump Monitor

<ul><li>sump</li><li>pump;</li><li>sump</li><li>pump</li><li>alarm;</li><li>smart</li><li>sump</li><li>pump;</li><li>sump</li><li>pump</li><li>monitor;</li><li>sump</li><li>pump</li><li>alarm</li><li>wifi;</li><li>sump</li><li>pump</li><li>sensor;</li><li>sump</li><li>pump</li><li>alarm</li><li>system;</li><li>wireless</li><li>sump</li><li>pump</li><li>monitoring</li><li>system</li></ul>

Brand

Allows you to receive additional water security in an area of the home that is not monitored today and can be problematic for water issues.

Universal Product Code (UPC check)

Ease Of Installation

Mobile App

Instructions

Alerts

Monitoring

Pump

Power Level

Excellent product.
Works great.
Provides peace of mind.

Excellent

moen.com

[This review was collected as part of a promotion.] I had the chance to sample the Moen Smart Sump Pump monitor. We have been having a lot of rainy weather lately with flooding, which meant our basement flooded. The monitor kept me alert to any issues we may have had the pump shutting down or debris being caugh. I recommend this!

Great item

I love Moen products, but I did not find that this product worked properly. It would let me know when my Sump Pump worked, and then about an hour later would then tell me that the Sump Pump failed. The next day it would tell me the same: Pump worked then failed. And so on. The water leak alarm would go off in the middle of the night. It gave off an incredible number of false positives, making the Monitor useless. I sent it back in.

Great idea, but too many issues

I've had this a few months and am not satisfied with the product. It sends alerts when there is no issue (I have a camera on my sump pit) and any time there is a power failure it fails to reconnect to the Wi-Fi and I have to re-setup the Wi-Fi. I have a backup pump and have that setup in the app but it has never ran the backup pump test. 

I had high hopes but it isn't quite ready for consumer use.

Spurious alerts and disconnects

Not good. Too many false positives and Moen sends a text

Too many false alerts that caused too many problem

This product is not capable of reconnecting to your internet after a power failure.  The only way to do it seem to be to remove it from the app and then going through the many steps to re-add it and hope it does not go back into the mode where it sends critical messages each time the pump runs.

Will not re-connect to wifi

I love the concept of this product. However installation has been terrible and support is limited. You have to stretch really down low to try to get the sensor installed near the bottom of the pit. If you don't do it right it's nothing but false alarms, emails, beeps, calls, and notifications. It's very unsettling to install and get all these false warnings. They really need to provide better help with the physical installation. I'm very frustrated with this experience for something that is supposed to give me peace of mind.

Great idea but terrible install process

Horrible, Horrible product!! We have done everything under the sun to get these to monitor our home FROM our smart phones. Absolutely won't work!! We called MUTIPLE techs at Moen who have Absolutely no idea what they talking about or a clue how to problem solve. One tech didn't even know that the sump pump Flo monitor had an outside sensor as well as in the sump pump crock!! YIKES!! KNOW about your product as well as your job!! We are returning all 3 that we purchased! Junk, junk!

Moen sump pump mon

Constantly have to keep reconnecting the device to my wifi network/app (which uses different SSIDs for different speeds - and this uses the slow one). Don't waste your money.

Love the concept, hate the app

I'm on my second one from Moen in less than six months and its going off for equipment failure all the time.  I never know when to trust it anymore.  The first one the water level sensor wouldn't work anymore and just kept going off as well.

False Alarms all the time