Name: PetSafe Electronic SmartDoor, Automatic Dog and Cat Door, Large, Collar Activated with SmartKey
Brand: PetSafe
SKU: 2H2TYACLPQK1
Availability: OutOfStock
Rating: 3.3 (178 reviews)

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PetSafe Electronic SmartDoor, Automatic Dog and Cat Door, Large, Collar Activated with SmartKey

<ul><li>• Customize your pet's access - the smart Door features programmable selective entry, exit and auto-locking options• Multiple pets - great for households with multiple pets programmable for up to 5 smart Keys</li><li>• Battery operated - the smart Door is battery operated (4 d-Cell batteries, not included)• Door installation - designed for installation in interior/exterior doors wall installation option available with purchase of wall install kit</li><li>• Door includes - interior frame with flap, exterior frame, operating guide, cutting template, key ring, 8 mounting screws and smart Key (both located in the battery door)</li></ul>

Pet Door Type

Animal Type

Mounting Location

Assembled Product Dimensions (L x W x H)

Installation Required

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Brand

Colour

Size Descriptor

The PetSafe SmartDoor allows you to conrol the access of your pets. When the SmartDoor is set to Automatic mode, only your pets wearing the SmartKey can pass through the SmartDoor. As your pet enters the adjustable range of the SmartDoor, the SmartDoor deCONVENIENT: Features programmable selective entry, exit and auto-locking functions to provide convenience for you and your pets; the SmartKey allows only the pets wearing the key to go in and out. PEACE OF MIND: SmartDoor works with the battery operated waterproof SmartKey worn on your pet's collar (1 included, placed in the battery box); only the pets wearing the SmartKey can access the door. MULTIPLE PETS: SmartDoor is programmable for up to 5 SmartKeys; The SmartKey & mounting screws are inside the battery compartment and the cutting template is a folded sheet of paper found with the instruction booklet. BATTERY OPERATED: SmartDoor is battery operated (4 D-Cell Batteries, not included). DOOR INSTALLATION: Designed for installation in interior/exterior doors; wall installation option available with purchase of Wall Install Kit. DOOR INCLUDES: Interior frame with flap, exterior frame, operating guide, cutting template, key ring, 8 mounting screws and SmartKey (both located in the battery door). Call, chat or email with our expert PetSafe US-based customer care specialists six days a week; they are waiting to assist you and your pet with your product needs.. PetSafe Brand has been an industry leading US manufacturer of pet behaviour, containment and lifestyle products since 1991, helping millions of people and pets each year.

Features

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Universal Product Code (UPC check)

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Hinge

Quality

Design

Size

Collar

Flap

Battery

Keys

Instructions

Unlock

Concept

Ease Of Use

Electronics

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Functionality

Lock

Convenience

Material

Durability

Sensor

Price

Motor

This is an excellent product. Beware though. You want to use this door in the automatic setting. It has an “unlocked” setting that is convenient to use once in awhile. Do not use this setting for extended periods of time if you have dogs that, like me, love to bolt out the door when company shows up you may want to consider leaving the door in the automatic setting.  In my case my 4 dogs love to “come a runnin” when someone comes down the driveway and when the door is in the unlocked position there is nothing to slow them down the door hinges are just not designed to take the “hit” and they end up breaking in the corners which in turn cause the automatic function not to work since the door can then no longer rise and lower correctly. At least  in the automatic position the dogs have to stop and wait for the door to “pop” open before they go running outside thus slowing them down and minimizing the impact on the door hinges.  We have had to replace the door once due to this hard lesson. Other than that excellent product. Oh and always keep a spare set of D batteries.

Excellent Product. A few things to be aware of

PetSafe

I just installed this door in a second home.  Works great and fairly simple install at both homes.  I installed in the wall with the optional wall extension.  Works great for my American Bulldog, especially on long work days when I am away from home.

Great Door!

Really surprised by the mixed reviews. I originally bought mine in 2021, and it has held up longer than the actual old exterior door it was installed into. The company was nice enough to send me a new cutting template so that I could transfer the pet door to my new exterior door. I originally bought it for my very large and strong Bouviers that would run into the door constantly. The hinges and hardware are all quite strong so I could only assume the reviews are for an older model of this product. 

I originally chose this product because I do not want the cats outside. It has done a great job at only allowing the dogs to enter or exit the house. There is very minimal draft in between the door and the flap. I do not notice any change in temp near the door so I am comfortable using it in my state of NC where we have very humid and hot summers. I also prefer the clean look and translucent flap which does allow some light in while still providing some privacy.

5 years and still going strong

PetSafe®

Great product, fairly simple to install. Only issue I have is it devours D batteries. Wiuld be outstanding if there were a plug-in option. Other than that, reliable product and worth the price.

Great product!

Cassidy B from PetSafe

Overall I like the door and the concept, dogs are still adjusting to the heavy weight plastic versus the vinyl type doors they had in the past. The loud “click” noise really gets my girl scared so mostly using it as unlocked during day and locked during night instead of the fobs right now. Hoping we get her accustomed to the sound to use it as intended - need to keep local wildlife out!

Good - working well, loud opening sound

My dog broke the older door I had, and fortunately PetSafe still had the same door available so it fit the hole in the door. I like the pet door. The 4 stars is because I wish the hinge mechanism could be stronger so it would be less likely to break.

Nice door, but hinges could be stronger

The plastic hinges are not going to last long I'm afraid.  The problem I am experiencing is the use of the fobs.  The door operates with the fobs fine but with two dogs it's only a matter of time before there will be a problem.  One dog activates it and it opens.  They both go out.  It starts to close while the second dog goes out at the same time.  The time it starts to shut is too soon after it opens.   Door still swinging and it shuts.  I'm afraid it's going to bend the metal piece that holds the plastic hinges or break the plastic hinges.  I can't stand by that door all the time.  Two dogs.  It's an issue.

Timing with the fob is too short with too dogs

Originally I had the all weather petsafe door.  When our cat learned how to use the doggie door, I replaced it with this electronic one.  Big mistake.  Within a week the cat learned to just follow the dog out.  Once he was a little slow and the door ended up locking shut on his tail. That was a nightmare trying to get it to unlock with it shut on his tail.  After only about 4 mo of use, the flap came off.  Was a pain to put it back on.  Now after only 10 mo the cheap hinge has broken completely. Now I'm finding out there is no replacement and I would have to buy a whole new door. Wish I could find a replacement door that would fit the bigger hole we had to make to fit this one. Only other option would be to buy a new door. Both options are expensive. Very mad that my only reason to buy this door was to keep our cat from going out and that plan backfired.  This door is also very noisy. I also had to spray paint the clear flap black to block out all the light it lets in. It is also very drafty.

Biggest mistake

I have had this since 2017 and my only complaint until recently was how fast the batteries drained. About once a month to be specific. Over the last couple years I have had to “fight” with the door to get it to fully lock. I make sure I clean the opening so no debris is there. Occasionally it will close right away. But more often the result is that I have to sit in front of it and cycle to the lock setting multiple times. Last night it too me multiple attempts trying to get it to lock. As of a month ago, the motor does not sound good either. I am looking to replace this and I will never recommend an electronic door. Too many pieces to break. Sometimes old school is best.

Do not recommend

We have had two of these pet doors and about to need a replacement because it is broken beyond repair. Aside from that this door is a cool concept, but the sensors are hard to keep up with as they screw off and get lost. Keeping up with batteries is super expensive. The door takes two D batteries and they last less than a month. We don't even use the system as it's designed. 

If your dog is one that goes hard through a door, this is not the door for you. One of our dog tears through when coming inside which has caused the plastic on the door and the insert to break. 

If the door does not lock them there are gaps in all sides. This is insanely draining on utility bills, especially in extreme heat or cold. I would not recommend this door to anyone really.

Energy Draining and Expensive to Maintain