Name: Philips Sonicare DiamondClean Smart 9350 Black, HX9902
Brand: PHILIPS
SKU: 6000207300210
Price: 259.99 CAD
Availability: InStock
Rating: 4.8 (99 reviews)

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Philips Sonicare DiamondClean Smart 9350 Black, HX9902

Cleans away up to 20 times more plaque than a standard manual toothbrush.

Removes More Plaque

Lifts up to 100 percent more stains in less than two days of use.

Whiter Teeth Fast

In-app coaching and smart sensors show you exactly where you need to brush.

Tracks Missed Spots

A built-in visual sensor alerts you immediately when you apply too much pressure.

Prevents Brushing Too Hard

The dual-purpose glass charges your toothbrush battery and doubles as a rinsing cup.

Charges In A Glass

Enamel-Safe<br><ul><li>Removes up to 20x more plaque than a manual toothbrush</li><li>Up to 15x healthier gums in 6 weeks vs. a manual toothbrush</li><li>Removes up to 100% more stains in less than 2 days vs. a manual toothbrush</li><li>4 modes: Clean, White+, Deep Clean+ and Gum Health & 3 intensity levels the 2 different smart brush head types automatically pair with the appropriate brushing mode and smart sensors provide real time feedback</li><li>Personalized inapp coaching to perfect brushing. Guides you to brush and highlights missed areas</li></ul>

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Get the ultimate and most complete care with DiamondClean Smart 9350. Eliminate guesswork with real time feedback and personalized coaching so you can improve your technique and achieve 100% confidence in your oral care. It's more than just a toothbrush - it's a complete oral care solution. Featuring Sonic technology, 4 brushing modes and smart brush head mode pairing technology, the Philips Sonicare DiamondClean Smart Rechargeable toothbrush delivers superior plaque removal, gum health and whitening performance. Philips Sonicare DiamondClean Smart goes beyond traditional cleaning to remove up to 20x more plaque than a manual toothbrush and delivers up to 15x healthier gums in 6 weeks vs. a manual toothbrush. It also features a visual pressure sensor to alert you when you are brushing too hard. Customize your brushing experience using the 4 different modes and 3 intensity settings and know when to replace your brush head via a customized reminder. Its travel case allows you to take your toothbrush on the go and also includes a charging glass that can be used for charging or to rinse your mouth after brushing.

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Charging

Brush Head Cover

Companion App

Pressure Sensor

Brush Head

Gum Health

Travelling

Brushing Pressure

Design

Ease Of Assembly

Clean Feeling

Charging Glass

Battery Life

Ease Of Use

Brushing Modes

Sleek Design

Cleaning Performance

Brush Power

Brushing Intensity

Brushing Experience

Bristle Firmness

Indicator Lights

Handle Grip

[This review was collected as part of a promotion.] I cannot believe I waited this long to use an electric toothbrush. My teeth feel as clean as the day I visit the dentist. The toothbrush is easy to travel with and the app is very useful. Glad I purchased it.

Super clean teeth

philips.com

As the first rechargeable toothbrush, it’s really great. In addition, the Philips brand with Sonicare option was recommended to me by my dentist.

I like the concept and the features.

We had this same toothbrush for the past 3 years and liked it so much, we bought it once again. The All in One brush heads are pretty amazing.

Diamond Clean Smart 9350- Ideal

Philips tooth brush

[This review was collected as part of a promotion.] I received this electric toothbrush from the Stellar Product Testing Panel. This is not a toothbrush I'd want to sleep on. The first thing that stands out to me is the sleek look, stylish, cute and minimalistic. The glass charger makes it look clean and fresh (super easy to wash  and keep looking clean too). After just using the toothbrush one time my teeth instantly felt cleaner than a regular  toothbrush. I love the different modes and intensity that I can pick from based on my own preference and how my mouth feels that day. Being able to customize my toothbrush settings on daily basis helps me so much, especially since some days of the month my mouth is definitely more sore. The bristles are gentle and soft on my gums and I don't have to worry about irritating my gums. The Gum health and whitening settings are my most used, I rotate between the 2 settings! I'm not a fan of the dentist and don't go regularly, but my dentist noticed how great my teeth and gums are- I have zero cavities! This toothbrush is absolutely worth the investment even at full price for a great oral health, it's definitely part of my morning and night routine that I can't go without.

Dentist quality clean at home

[This review was collected as part of a promotion.] I am impressed by the technology that is available. This toothbrush was able to tell me which area I was brushing too hard or which area I didn't clean enough. It is quite powerful, I find it kinda sprays toothpaste if I don't close my mouth all the way. The one thing I absolutely love and found like a premium is the way that it comes with a glass and also the charging stand. I feel like the design of the stand finally solved the issue that I had where the residue water would collect and then cake up. This removal stand allows me to easily wash it and prevent the nasty parts from developing. It is a rather expensive toothbrush but in my honest opinion, it is worth the extra money. If stellar product testing didn't give me the opportunity to try this out for review, I'm not sure I would have ever bought this but now that I know there are such amazing designs and features, I don't think I can ever go back. I don't think this will take away from the need to floss or have regular check ups but I have noticed less inflamed gums.

Impressed

[This review was collected as part of a promotion.] I will say first that I received this toothbrush as part of a review from the stellar product testing panel, but that aside, I love this toothbrush. I previously had a Phillips Sonicare toothbrush, and this was an upgrade. I have been using it for about 3 weeks, as I wanted to be able to give a solid review. Twice daily, as you do. I've been using the copper colored brush head. And I will say it has actually made a difference. I love the app compatibility, it makes it easy to follow and make sure you're both distractedly missing anywhere. I do feel like my teeth FEEL better. Like post dentist smooth. I would absolutely recommend this tooth brush, the pressure sensor and movement sensor actually are super helpful. The biggest downside is the price. It's steep for a toothbrush. I do think that if you're a person who goes a little longer than they should between cleanings, that investing in this toothbrush is probably worth it though. Overall, I truly do love this toothbrush.

I have strong feelings about a toothbrush

[This review was collected as part of a promotion.] I love the DiamondClean Smart rechargeable toothbrush. I am disappointed in the longevity. This is the second one I've bought in just a couple of years. I've used Sonic for as long as I can remember and they typically last a very long time but not this one. Giving it one more chance but if it doesn't last, I won;t buy another one.

Questionable longevity

[This review was collected as part of a promotion.] The only experience I had with mechanical or electronic toothbrushes before the Philips Sonicare was at the dentist office and I have to say the buzz against my teeth usually gives me goosebumps. So, you see I was sceptical about using this one, I was pleasantly surprised about how fast I got comfortable with it.
I was also sceptical about using an app to brush my teeth. There again : pleasantly surprised. I thought I was a great teeth brusher. It turns out I had something to learn. My teeth have never felt more squeaky clean when I run my tongue over them.
Travelling with the toothbrush is great because I love the case. It is compact and sleek enough to look good in a bathroom counter, and it will fit nicely in luggage. I love the design because the cord is tucked under nicely with a cap over it, which is a must for me because otherwise I would lose it. I must say I would like the charge to last longer because I am awful at charging ; however, having such a light and thin toothbrush is not a trade-off I would be willing to make to have a longer charge.

The charging glass is not something I use with the dual purpose of charging and drinking because I don't want to drink out of the same place where I stand my toothbrush, and I do not want to have to wipe it down every time I want to rinse my mouth. I would prefer a simpler charger, but UV sanitizer for the heads instead because I really want to use the heads as long as possible but I am not willing to pay extra for a sanitizer. 
The price of the replacement heads is what brought my review down to four stars. The toothbrush is expensive enough as it is. I can tell you I will be taking care of them to make sure they last as long as possible! I do appreciate the fact that I was sent different types of heads but I didn't really notice a difference between the all-in-one and the two-in-one brush heads.

I am happy overall that Stellar Product Testing Panel sent me this toothbrush to review because other aïe ai might not have tried this type of toothbrush and I would be missing ou on really cool and useful gadget.

A pleasant squeaky clean surprise

[This review was collected as part of a promotion.] I tested this product daily for about two weeks as a participant of Stellar Product Testing Panel. 

I got the black color.  The handle being dark makes the light-up parts easy to see and the matching charging base looks sleek. In hindsight, however, I would choose white to match my other bathroom appliances. 

Instead of plastic, the 9350's packaging  uses paperboard trays. Replacement heads are made with 70% bio-based plastic. I think these sustainability features are a must today. 

The charging base makes a quiet sound and lights up dimly for a brief moment when the handle is placed on it. I was pleasantly surprised that it is not the typical loud chime and continuous bright light that a lot of smart electronics use. 

The wireless charging feature is neat and seems like a good fit for this type of product (more waterproof). It is extra technology though, and a built-in battery makes this unit larger and heavier than simpler models, even older versions of similar Sonicare products. 

The battety level indicator on the handle might feel a little unintuitive at first. At full battery, the icon is a solid white bar. When it drops down a level, it turns orange while remaining a solid bar. I haven't seen the next lower level. Seeing it for the first time, it gives the impression that it is at a critically low level, but I had skimmed the manual and guide before use so I knew the battery lasts for a long time. Upon charging again for less than 10 minutes the bar turned white, so I knew the orange color must mean the level just below "full". The vibration intensity level is indicated with one, two, and three lines, so I expected the battery level to be indicated with lines, too. 

I haven't used the app during this testing period. I don't need it or want to use it while brushing so I didn't bother connecting via Bluetooth. I would prefer to turn off Bluetooth on the handle but that's not an option. 

The handle seems to be either always on or too easily activated by vibration. Pressing the power button turns on and off the vibration of the brush but it doesn't switch off the power. After a short period of non-use, the lights turn off automatically but the handle is always on standby. When I simply grab the handle to use it again after several hours, or when it gets accidentally bumped while sitting in a cup during non-use, the handle lights up. I feel that this drains the battery unnecessarily. I would prefer a more sure on-off mechanism. 

For the first few uses, the replacement head felt hard to put on and take off. I wasn't sure I was doing it right and was worried about breaking it. It turns out that it just requires some force when attaching to the handle. I was expecting a much lighter operation with a clicking sound when done correctly. But it feels easy to do now. Just a firm push and pull are all it takes. 

Something I have been uncertain about is the brushing technique. The instruction manual says that a "back and forth" motion should be used, a motion that is different from using a regular toothbrush. I also felt that a different motion is needed while I used the Sonicare toothbrush. However, I haven't been able to figure out what I should do (move up-and-down or side-to-side or circular). "Back and forth" is too vague. 

There are four brushing modes and three intensity levels. With the brush head I used, I couldn't really find a comfortable setting. Even the lowest level is too intense. 

I encountered a major problem. This could be the fault of that brush head, the compatible DiamondCare W model (shown in white in my photos), something that can be remedied with a different brush head replacement. I'm hoping it is. But unfortunately, the damage has been done. After only a few days of careful, gentle use (as the brush feels intense), my teeth got worn down and I'm now experiencing significant tooth sensitivity. Eating mildly acidic foods like an apple feels torturous. Brushing also feels uncomfortable. I can always feel the sensitivity and discomfort. I know that treating enamel loss is extremely difficult and expensive, so I'm  very saddened by this outcome. 

I've used a simpler electric toothbrush shortly before this period. I've used manual toothbrushes with a firm bristle in the recent past. I haven't been eating much acidic food. This new sensitivity is from using this new Philips toothbrush. I now realize the bristles of the replacement head are very, very stiff. Coupled with the motorized vibration, this is a really "powerful" toothbrush. I hope the problem on the brush side can be easily fixed with a softer replacement. 

Since realizing the problem after a little over a week of use, I've been brushing manually with the same Sonicare unit. The bristles indeed feel very stiff and uncomfortable with my worn-down teeth. Yet I haven't been able to do a proper cleaning job while brushing very gingerly. 

I think at this point, even the default brush heads (A3 and 2-in-1 models) included with the 9350 will be too harsh for my damaged teeth to use normally. They're not as stiff as the W model but I suspect that I will need a softer replacement.

Has some good features but has some notable flaws

Philips Sonicare DiamondClean Smart 9350 Black, HX9902 rechargeable sonic toothbrush with black handle, charging glass and travel case; 4 modes Clean, White+, Deep Clean+ and Gum Health, 3 intensity levels, smart brush head pairing, visual pressure sensor and personalized in-app coaching.

Philips Sonicare DiamondClean Smart 9350 Black, HX9902

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