Name: Shark Matrix™ Plus 2-in-1 Self-Empty Robot Vacuum and Mop
Brand: Shark
SKU: 14IG5X8WSCC2
Price: 699.99 CAD
Availability: InStock
Rating: 3.9 (772 reviews)

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Shark Matrix™ Plus 2-in-1 Self-Empty Robot Vacuum and Mop

Smart Technology<br><ul><li>VERSATILE: First, it’s an ultra-powerful whole home vacuum on carpets and floors that empties its own dustbin. Second, it’s an ultra-powerful vacuum that sonic mops hard floors at the same time</li><li>CONVENIENT: Bagless, self-emptying base holds up to 60 days of dirt and debris while it’s true HEPA filtration captures and traps 99.97%* of dust and allergens (*down to .3 microns)</li><li>MATRIX CLEANING NAVIGATION: Enables the robot to clean from multiple angles in a matrix-like grid ensuring no spots are missed on all your carpets and floors</li><li>ULTRACLEAN MODE: Delivers 30% better carpet cleaning* by taking advantage of its Matrix Clean Navigation to deep clean dirt and debris from multiple angles (*vs. RV2610WD single pass tested on level loop sand)</li><li>POWERFUL MOPPING: Sonic Mopping scrubs hard floors 100x per minute and for extra deep cleaning initiate Ultra Mop in the app to get 50% better stain cleaning in targeted zones (vs. RV2001WD, modified IEC 62885-6)</li><li>ADVANCED INTELLIGENCE: Using Matrix Clean Navigation, the robot automatically maps and adapts to your busy home for complete home coverage with object avoidance</li></ul>

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The Shark AI Ultra 2-in-1 Robot combines an ultra-powerful vacuum with Sonic Mopping for a complete clean from start to finish. Featuring Matrix Clean Navigation, which allows your robot to clean from multiple angles in a matrix-like grid ensuring no spots are missed on all your carpets and floors.

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<a href="https://protection.asurion.com/protection-plan-canada/en-ca/quebecdisclaimer"target="_blank" rel="noopener noreferrer">Notice for Quebec Customers</a><br><br><b>Protect it today, enjoy it for years. </b><br>Get low-cost, great value protection that goes beyond the manufacturer’s warranty, keeping your product covered when you need it most.<br><br><b>Protection covers:</b><br>• Mechanical and electrical failures.<br>• Defects in workmanship and materials from normal use.<br>• Fast, easy online claims backed by our 3-Business-Day Service Guarantee.<br>• 100% coverage for parts, labour and shipping - no deductibles or additional cost (pay $0 for approved claims).<br><br><b>How the Plan works:</b><br>1. Add a Plan to your order.<br>2. Plan details will be emailed to you after completing your purchase.<br>3. Start a claim online anytime or by phone.<br>We’ve got you covered up to the amount you paid, whether it’s a replacement, a refund or repairs.<br><br>You can cancel within 90 days of purchase for a hassle-free refund, according to your plan terms.<br>Limitations and exclusions apply. For more details, <a  target="_blank" href="https://i5.walmartimages.ca/dfw/8822aef6-8d82/k2-_f077224e-6d0d-4d83-8a0a-aea858050a15.v1.pdf?icid=cp_page_other_view_terms_conditions_118507_Z9EQC09KX3 rel="noopener noreferrer">view the terms and conditions. </a>

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App Usability

Floor Cleaning

Mapping Feature

Ease Of Use

Smart Features

Dust Bin Emptying

Instruction Clarity

Suction Power

Value For Money

Home Use

Pet Hair Pickup

Battery Life

Carpet Cleaning

Auto Docking

Build Quality

Navigation

Brushes

Wi-fi Connectivity

Help With Cleaning

Setup process is straightforward with clear instructions.

Can be affordable, but also steep for certain features.

Can excel on hard floors, but may falter on carpet.

I think we've waited long enough for technology to mature that these things now just work. As an engineer I was skeptical about how well these vacuums may actually work. I was even more skeptical of the mopping function. But, I have to admit that this unit works great! Much better then I would have expected. The move to lidar is important and probably was the final piece that made this unit work as well as it does. There's not a lot of information on how to use the app, but if you just accept that you need to spend time playing with and learning new technology the app works just fine and has a lot of good features. The auto mapping of the house is quick and painless. I think you should plan to spend time adjusting rooms, adding zones, and carpets. It's a complicated problem to solve and if you just tackle these things one at a time over the first couple of weeks of owning the problem things work great. We added rooms first and then adjusted the size of the rooms. One thing that wasn't clear on the phone app is that you can zoom in pretty far to really adjust the room dimensions and this is key. We have rooms that adjust from carpet to tile and getting those adjusted correctly took a few passes with zoom in the app each time to adjust the line. Same thing with setting carpet areas and other zones. After a month of use we have all rooms, carpets, high traffic, and keep out zones mapped. Mopping wasn't documented very well and at the end of the day there's really no magic to it.  Swap the dirt tray with the mopping tray, spin the unit on the stand and open up the app and it knows that it's mopping.  To be honest this wasn't documented well at all prior to trying it and figuring it out; but, again if you accept that it's new technology and expect to have to tinker and adjust then you should find that you can make it work exactly as you want.  One surprising thing is that it doesn't bug our dog. We have a 9.5 year old border collie who constantly attacks the non-robot vacuum but she sleeps right through "sharky".  One final thought is it's supposed to work with Alexa. Tried to set that up but haven't made it work. Not a big deal for me as the phone app works between two different phones (my wifes and mine) seemlessly; so, to be honest haven't even spent time trying to finish setting it up.  This has been a great product and I would highly recommend it based on our experience of using it over the past several months.

Better then expected!

sharkninja.com

I have had this unit for about three weeks. So I cannot review the long-term reliability. That being said, I have used it every day since receiving. It does and amazing job. Visually, it appears to do as well or better than my (Shark) upright. I turn it on via my phone right before going to bed. I have owned a roomba before.. probably not apples to apples comparison because that was about 6 years ago, however this unit does a much much better job. Without the self emptying feature, I probably would not have purchased another robot vacuum. This feature is a must have and it works very well. I have not used the mop feature yet but will soon! So far I highly recommend this unit.

This thing is amazing

I purchased the ai robot self empty robot and was so impressed with its features that I also purchased the 2 in 1. I really like the initial mapping which is fairly accurate. The vacuuming feature is very efficient. The scheduling works like a charm. I had difficulty in defining the zones like carpet, rooms, etc. Which is quite difficult to map accurately. The vacuum often goes outside of the boundary and sometimes leaves areas. This is more so with the mop attachment which needs monitoring so that it does not go on the carpet. This would not have been the case if the mapping of carpet zone was effective. I am however impressed with the cleaning capabilities of the mop with left my hardwood floors shining as new.
Another aspect worth mentioning is using the vacuum on a different floor. I found success with the vacuum in vacuuming in unmapped rooms where it scans and cleaning dynamically. The mop however only seems to do spots. Its a hassle having to move it manually from spot to spot to cover the whole room. I would love to see the mop feature enhanced more with accuracy of carpet zone mapping and whole room mopping on unmapped floors. The ability to cross over carpet areas to non carpet areas without making it wet is essential because in my floor plan the robot has to cross carpet to get to a non carpet area to mop.
Overall I am satisfied with the purchase of my two shark robots but would be happier if the software is updated to better the above mentioned flaws.

Great cleaning but mapping could be better

I have an OCD Dachshund that refuses to let me vacuum. In addition I am working full time and going to school. I purchased the 2 in 1 self cleaning so I could have it clean while we are sleeping. I'll have to admit it works better than expected. The “edge clean” could be better, but other than that it cleans really well. The app does work, but it needs some improvements. The schedule feature doesn't clean at the set times, it cleans at the times you actually set up the schedule in the app, and not the times you set the schedule for. The issue with this is if it cleans when my dog is up, my dog will harass it until it gives up and goes back to the base. To prevent this I just open the app and tell it to start cleaning after we go to bed.

Better than expected

I purchased this vacuum a month back. The vacuum is great as per what can be expected by shark products. I do have a shark vacuum and hence thought of purchasing the robot vac-mop. It has some great features like-1) picks up dust and hair amazingly well. 2) Good mapping of the floor.3) mopping is as expected-good.4) Does not tangle into wires and small things like slippers or so and thats a really good features cause incase you forget to pick up small stuff, its not a hassle. 5) Charges quickly and cleans the house pretty quickly. I so wanted to keep the vacuum but it does have some issues. 1)The most important feature that would be convenient would be multifloor mapping, this shark lacks that. I so wish they had this feature. 2)makes noise when going through corners of furniture, a little noisy.3)The app need re logging in multiple times. 4) Mopping misses certain spots and does not go per map.

Shark AI-2 in 1 vacuum plus mop

I love how this maps your house and you can schedule rooms. It does sweep and mop pretty good.  The issue I am having is the vacuum/mop canister doesn't self empty dust and the dirt/dust gets wet somehow in the dust canister so I am having to repeatedly wash out the dust bin and then dry it out before using again.It has a good warranty and I am hoping that they will redesign for the couple issues that it has!

It does sweep and mop but needs a redesign

I got Shnebly (my vacuum) about a month ago and I will say, it did a good job mapping the house and after getting clogged a few times in it's first cleaning it has been doing upkeep vacuuming very well.  We have several animals at home so there is always fur in our house and Schnebly does well to pick it all up.  Mopping however is kind of a pain, literally every step of the process is annoying including the cleaning itself.  The cleaning solution is pretty good though.  Also, the app could use some work.

Does vacuuming well.  Pass on the Mop.

I am debating on whether to send back. It is supposed to see things, but never sees my husband's  boots. So I always wake up to it being stuck in his super long shoe laces. I have long hair and my hair builds up on the roller, didn't do that with my older name brand.  I wanted the cheaper brand and you get what you pay for I guess.

Doesn't compare to the other brand

The LiDAR makes the initial mapping VERY fast, which is great but is really only useful the first time. After that, the vision isn't all that useful and the obstacle detection leaves a lot to be desired. The CleanEdge air blower is great for getting dirt/dust/pet hair out of corners and under ledges where the vacuum can't access. Unfortunately the “carpet verification” feature is way too finicky to set up, so I never even tried the mopping. The fact that it always charges for a set amount of time when the battery gets low means that the full cleaning cycle can take an INCREDIBLY long time from start to finish because it may charge for 3 hours part-way through cleaning, even if it doesn't need a full charge to finish the job. I do like the bagless self-empty chamber because it means less waste and no requirement to continue buying additional extra pieces on a regular cadence.

A few good features, but overall not great

Vacuums great but that's where it stops. The self emptying party never worked.  I keep getting notifications to empty the dirt cup.  It work if I sit there and push it against the connecting port. So now I have to empty the cup myself after each use.  Very poor design.  The map function is horrible it you don't have a straight and square/rectangle house.  There should be an option to create a line to divide rooms then name them. Not a stupid square that you can't fully adjust the size/angle. Areas of my house get missed now because I can't adjust the square angles.  
It says tangle free brush but I get messages saying saying roller is stuck and when I check, there a couple stands of hair.

Vacuums great but everything else fails

Shark Ninja

Shark Matrix™ Plus 2-in-1 Self-Empty Robot Vacuum and Mop in a 3/4 front view showing a round black vacuum with silver accents and a top sensor, positioned next to its tall black self-emptying base station with a dustbin window, designed for whole home vacuuming and sonic mopping with HEPA filtration.

Shark Matrix™ Plus 2-in-1 Self-Empty Robot Vacuum and Mop

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