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Value Stream Mapping, Karen Martin, Mike Osterling Hardcover

<p><b>PRAISE FOR <i>VALUE STREAM MAPPING</i></b> <p>"Value stream mapping has evolved from its roots as a tool used by geeks to reimagine and reconfigure manufacturing operations to a process to enable deep organizational intervention and transformation. With <em>Value Stream Mapping</em>, Karen Martin and Mike Osterling provide an outstanding guide for practitioners engaged in the challenging work of improving the horizontal flow of value across organizations." <br>-- <strong>John Shook</strong>, Chairman and CEO, Lean Enterprise Institute, and author, Learning to See<p>"Despite decades of viewing value stream mapping as the core tool of Lean transformations, there is still confusion. Karen and Mike put mapping in its proper perspective as a methodology for getting high-performing teams to see waste, share a future state vision, and build meaningful actions that are carried out with passion and purpose." <br>-- <strong>Jeffrey Liker</strong>, author, <em>The Toyota Way</em><p>"In <em>

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Value Stream Mapping, Karen Martin, Mike Osterling Hardcover. "The first of its kind--a Value Stream Mapping book written for those in service and office environments who need to streamline operationsValue Stream Mapping is a practical, how-to guide that helps decision-makers improve value stream efficiency in virtually any setting, including construction, energy, financial service, government, healthcare, R&D, retail, and technology. It gives you the tools to address a wider range of important VSM issues than any other such book, including the psychology of change, leadership, creating teams, building consensus, and charter development.Karen Martin is principal consultant for Karen Martin & Associates, LLC, instructor for the University of California, San Diego's Lean Enterprise program, and industry advisor to the University of San Diego's Industrial and Systems Engineering program.  Mike Osterling provides support and leadership to manufacturing and non-manufacturing organizations on their Lean Transformation Journey. In a continuous improvement leadership role for six years, Mike played a key role in Square D Company's lean transformation in the 1990s"--

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Value Stream Mapping, Karen Martin, Mike Osterling Hardcover

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