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Verbal Judo, Jerry B. Jenkins, George J. Thompson Paperback

"When you react, the event controls you. When you respond, you're in control."Verbal Judo is the classic guide to the martial art of the mind and mouth that can help you defuse confrontations and generate cooperation, whether you're talking to a boss, a spouse, or even a teenager. For more than a generation, Dr. George J. Thompson's essential handbook has taught people how to communicate more confidently and persuasively in any situation. Verbal Judo shows you how to listen and speak more effectively, engage others through empathy (the most powerful word in the English language), avoid the most common conversational disasters, and use proven strategies to successfully express your point of view--and take the lead in most disputes.This updated edition includes a new foreword and a chapter featuring Dr. Thompson's five universal truths of "human interaction" <ol><li>People feel the need to be respected</li><li>People would rather be asked than be to

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Verbal Judo, Jerry B. Jenkins, George J. Thompson Paperback. Presents a guide to communications that can defuse confrontation and improve cooperation, providing strategies for listening and speaking more effectively, avoiding the most common conversational disasters, and engaging people through empathy.

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[This review was collected as part of a promotion.] very helpful for anyone that wants to learn how to de-escalate situations.

walmart.com

[This review was collected as part of a promotion.] I like the different ways to handle difficult people or situations

Excellent read

[This review was collected as part of a promotion.] Book is very informative. Easy to understand. Love the concepts.

[This review was collected as part of a promotion.] Very good book. Not a lot of jargon.

Easy to comprehend

[This review was collected as part of a promotion.]

[This review was collected as part of a promotion.] This book came highly recommended to us by our daighters criminal justice teacher. It did not disappoint.

Satisfied Ciatomer