hometrends Borwick 4-Piece Conversation Set

2 armchairs, 1 loveseat, 1 coffee table, 4 seat cushions & 4 back cushions

By hometrends

Sold and shipped by

 We're sorry! This product is not available. 

Description & Features+

With its versatile style, the hometrends Cushioned Conversation set will quickly become one of your outdoor-lounging treasures. The extra-deep seating will leave you relaxing in comfort whether you’re sprawled out reading a book or gathered together with family and friends.
Conversation Set Includes:
• Cushion Material: polyester fiber & foam
• Total: 12 pieces
• 4 Seat Cushions & 4 Back Cushions
• 2 Wide armchairs (34.25 in. D x 40.55 in. W x 26.77 in. H)
• 1 Loveseat (34.25 in. D x 67.72 in. W x 26.77 in. H)
• 1 Table
• Steel frame construction with EDP coating, rust protection
• Seat cushions have closure straps to attach to frame, back cushions are removable with no closure strap
• Weather and Rust Proof
• Cushions may be cleaned by hand with a mild solution of soap and water. Rinse the cushion cover thoroughly and drip dry. The back cushion and pillow should be spot cleaned with a soft cloth. Do not machine wash or tumble try, as cushions may shrink. Do not use bleach or solvents on fabrics. Never use cleaners that contain acid or abrasive materials.
• 1 Year limited manufacturer’s warranty
• Assembly required
• Instructions, hardware kit and tools included
• Customer Service Toll Free Number 1-877-931-7378
• Delivery option is curbside only

Specifications+

Franchise
Borwick
Material
Steel frame
Number of Pieces
12
Packaged dimension height (in)
36 in
Packaged dimension length (in)
55 in
Packaged dimension weight (lb)
190 lb
Packaged dimension width (in)
51 in
Brand
hometrends
Product Identifiers
Walmart Item #
30863538
SKU
6000196531170
UPC
62891541004

From the Manufacturer +

Ratings & Reviews+

hometrends Borwick 4-Piece Conversation Set is rated 3.6 out of 5 by 17.
Rated 1 out of 5 by from AMAZING SET, if only it came with all the pieces.. I'm giving this rating 3 stars because I do have a mixed review... 1) The set is gorgeous. Great value, oversized, comfortable, and the colour is better in person than in the photo (i.e.- the wicker is mixed tones of grey, not a light brown as it appears in the photo, so we were pleasantly surprised. Well wrapped, fairly easy to assemble (about 1 hr total). 2) Our box came with the right NUMBER of pieces, but a left armrest was mislabelled as a right, so we couldn't assemble one of the chairs. We had a nightmare of an experience trying to rectify the situation with customer service. First call: the rep said they would just mail us the missing piece, only to find out it wasn't likely that they would break up another set just for our missing piece. Two weeks later, once it was confirmed that the warehouse didn't have the missing part, we were informed that if we wanted our money back, we would have to disassemble it, repackage it "well protected" into a single, oversized box ( of course, this was after the original packaging was thrown away once we were initially reassured we would be sent the missing piece). Dear walmart.ca, your online shopping customer service experience is an absolute nightmare and completely unacceptable. Thankfully our local store agreed to accept our return in-store as-is and refunded our shipping cost because, well the product was defective. They were much, much more reasonable and accommodating considering it was not our fault we got a defective product. So purchase this beautiful set at your own risk! You might end up receiving a set with an extra right arm rest...
Date published: 2017-05-24
Rated 1 out of 5 by from I bought this product three weeks ago and still haven't heard back about the missing piece.
Date published: 2017-05-21
Rated 4 out of 5 by from Looks great!! We bought this set a month ago to match the Borwick table & chairs set we have. It was very easy to put together. A few of the legs in the table were damaged but worked. We emailed customer service but haven't heard back yet. For the price of this set we would like to have replacement legs.....
Date published: 2017-04-09
Rated 5 out of 5 by from Very good quality.... Bought this a week ago and got it two days later. Well packed...no damage...easy instructions to follow. Good quality. I haven't seen any with that quality in the price range. Very pleased with purchase and would recommend.
Date published: 2017-08-15
Rated 5 out of 5 by from Excellent Quality, Great Price! I bought this set last week and it arrived super fast (only took 2 days for delivery). I was a bit worried after reading a few reviews of people receiving wrong parts in the box but took the chance anyway as it was on clearance for a great price! It is an over-sized item so you will have to pay extra for shipping. It came in 1 big box...so if you're thinking of returning it, it will take a lot more effort as it weights almost 200lbs and will likely need to rent a truck. As for the product, the rattan color is more of a washed out brownish gray which perfectly matches the darker charcoal cushions. I am impressed by how sturdy it is after putting it together and the cushions are super thick, comfortable and really high quality. The seats are deep and the back is a bit low. For someone who's petite, I find it really comfortable crossing my legs on the seat with support of the back cushions. This set looks great on our patio and I would recommend to anyone whose considering to purchase.
Date published: 2017-08-07
Rated 1 out of 5 by from mislabeled parts I read the reviews on this product so I went into this eyes wide open. I was excited to order and receive the Borwick Conversation set - especially at the 'end of season' clearance price it was selling for. I took extra care to make sure that while unpacking the 181 pound box, I crossed reference the parts in the box with the Parts List. According to the Parts List and the labeled items - all pieces were accounted for. It wasn't until I went to assemble the 2 chairs and 1 love seat that I discovered I had 6 Right side Arms. The 6 arms were labeled 3 Left Arms and 3 Right Arms - but the parts were actually 6 Rights. (you're probably wondering why I didn't just flip 3 of them, but these had pre-drilled holes to fit the Backs accordingly. After much back and forth with both the Manufacturer and Wal-Mart Customer Service, I was told the proper pieces were being shipped immediately and I should have in a matters of days. A week later I made a follow up call only to find out that the paper work hadn't even been started, this went on for another week. At this point we were preparing to leave our summer home and had requested the item be picked up and returned. This also took several follow up calls to obtain the paperwork. The set looked beautiful and appeared to be of great quality - I was sad to return it. The whole process from ordering on-line to having it returned took almost a full month. Perhaps I'll try again at the start of the patio season.
Date published: 2017-09-27
  • y_2017, m_10, d_17, h_19
  • bvseo_bulk, prod_bvrr, vn_bulk_2.0.3
  • cp_1, bvpage1
  • co_hasreviews, tv_3, tr_14
  • loc_en_CA, sid_6000196531169, prod, sort_[SortEntry(order=HELPFULNESS, direction=DESCENDING), SortEntry(order=POSITIVE_FEEDBACK, direction=DESCENDING), SortEntry(order=SUBMISSION_TIME, direction=DESCENDING)]
  • clientName_walmartcanada

Q & A+

:

Phone:

Store details