Walmart Pickup

Walmart Pickup FAQs

  • 1
    Why should I try Walmart Pickup?

    It's simple and it saves you time and money! Order online and save on shipping by picking up your order at your local store. Plus, Walmart Pickup is FREE for orders over $25. For orders under $25, there is a small $5 handling fee.

  • 2
    When will my online order be ready for Pickup?

    Items ordered online will be available for pickup within 4-12 business days from when the order was placed. This will vary depending on your Walmart store location and shipping region within Canada.

  • 3
    How long will you hold my order?

    We'll store your order in a secure location for 7 days starting the day it's ready for pickup. Orders that are not picked up in this timeframe will be cancelled and a refund will be made to your original method of payment.

  • 4
    Where do I go in the store to pick up my order?

    An e-mail will be sent to you with directions of the order Pickup Point at your selected Walmart store. If your store offers Grocery Pickup you can park in one of the Pickup parking spots and have your order brought to your car by calling the Walmart Pickup phone number found in your Ready for Pickup email.

  • 5
    Can someone else pick up my order for me?

    Yes! If someone else picks up the order, we will ask for the name on the order and the order number. Please ensure the person picking up the order has this information.

  • 6
    Can I return a Pickup order?

    Absolutely! Returning your order is easy. You can return any purchase to a Walmart store or by mail.

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