Need more help?

Inventory & availability

Why can't I find a product online that I saw in a store?

Availability and stock may vary between stores and Walmart.ca. We understand this may be frustrating for you so we’re aiming to have all of the products you see in stores available online on Walmart.ca in the very near future. Stay tuned!

The product I like is out of stock. Will it be coming back in stock? 

While we try our best to have everything you need and want in stock, sometimes items become discontinued, sell out, or sometimes we stop selling them. We can’t guarantee if or when an out-of-stock item will be available again, but please check the site later to see if an item is back in stock, or to see if we sell a similar item. Of course, you can always call your local Walmart to see if the product you would like is available in store.

The product I like is currently out of stock. Can I back-order it?

We do our best to keep core products in supply, but if an item is out of stock, unfortunately you cannot create a backorder. You can check back anytime to see if the item is in stock, or you can check with your local Walmart to see if they carry the product in store.

What is a pre-order?

A pre-order is an order placed for an item that has not yet been released by the publisher/supplier. Walmart.ca often holds pre-orders for new and popular products, such as video games, video game consoles, DVDs, and toys. When you place a pre-order with us, we’ll ship your pre-order item as close to the release date as possible!

Was this answer helpful?