Pricing Policy
What is Walmart Canada’s pricing policy?
Purchases made in a Walmart Canada store
For identical items purchased in a Walmart Canada store, we will match the item price advertised on Walmart.ca. Restrictions apply, see below.
The following limitations apply:
-
The customer must inform the store associate of the price.
-
The item must be currently in-stock on Walmart.ca at the time the price match is requested.
-
We reserve the right to verify the price and the availability of the identical item (i.e. size, model, quantity, brand, colour, etc).
-
The store associate may require supervisor approval and the supervisor must verify the price and availability of the identical item (i.e. size, model, quantity, brand, colour, etc) by going on the Walmart.ca website through a store terminal, before the price will be matched.
-
We reserve the right to limit quantities to one-per-customer, per item, per day.
Sorry, we do not match:
-
Walmart.ca prices that are on special events (including but not limited to Rollback, Clearance, Black Friday or Cyber Monday deals, or limited-time promotions).
-
Prices from Marketplace sellers or the Marketplace retailers of competitors, third-party sellers, auction sites, or sites requiring membership.
-
Bundle offers, instant rebates, mail-in offers, offers that include financing, advertisements that require a purchase to receive a gift card, percentage off, or buy one get one free advertisements without a specified price.
-
Prices from other Walmart stores.
-
Competitor advertised prices.
The store manager on duty has the final decision on any price match request. Walmart reserves the right to modify the terms of this policy at any time.
Pricing, taxes & more
Do prices vary based on shipping locations?
Yes, the price of some of the products available online will vary based on your shipping location. The first time you visited Walmart.ca you were asked to enter your postal code. This postal code is stored as your shipping location for all of your visits to Walmart.ca. If your shipping location ever changes, you can update your postal code/shipping address in your cart, during the checkout process, or in the personal settings in your account.
What additional fees could I be charged?
Some products sold by Walmart are subject to environmental handling or deposit fees. These fees vary by product and by province, and are collected by Walmart and sent to stewardship organizations according to provincial recycling programs. The fees cover the cost of recycling, collection, transportation, and disposal of products. For more information on individual programs, please visit your provincial stewardship organization's website.
Customers who believe they were inadvertently charged an incorrect environmental handling or deposit fee, should contact our Customer Service team.
If the price of a product drops after I buy it, can I get a refund for the difference?
Within 30 days (with receipt), if a customer has purchased an item from any Walmart store that is now offered at a lower Walmart price, the store will refund the difference of the price for the customer. Important: the refund excludes items that are on Clearance.
What is the "Price per unit" (located below the price)?
Great question! The price per unit (for example: 35¢/EA or 3¢/GR) is an estimated value of each unit or measure in the product sold. One “each” can mean a sheet, load, diaper, pod, and so forth, depending on the item itself. In some cases, the unit is a mass or volume measure such as “g” or “ml”.
The price per unit is intended to help you compare the value of similar products. For example, compare one large box of diapers to a medium one to see which box has the better value per diaper. Note the price per unit is not the price of the item itself and the units are not sold separately.
What tax rate will I be charged?
This is a great piece of sales tax trivia! First, you should know that we charge all applicable sales taxes based on Federal and Provincial legislations.
For products purchased on Walmart.ca, Walmart will calculate and charge all applicable sales taxes based on the shipped-to location. This means that you are charged sales tax based on the destination of your purchase — not necessarily the location from where you placed the order.
For example, if you are shipping your purchase to an address in Alberta and you made the purchase on a computer in Ontario, the sales tax you see during the checkout process will be calculated according to sales taxes in Alberta. This is the same for anywhere in Canada.
What tax exemptions are currently available on Walmart.ca?
Unfortunately, at this time, Walmart.ca does not have the ability to process the following tax exemptions online: Status Indian, Farmer’s, Fishermen, Resale, Government, Adult Clothing for age specific exemptions.
However, you can apply to the tax authorities for a refund for your eligible exemption. Please save your receipts to file your refund application for tax paid. For further information on your province’s policies and to access the refund applications, please visit:
Canada Revenue Agency
http://www.cra-arc.gc.ca/E/pbg/gf/gst189/gst189-14e.pdfBritish Columbia
http://www.sbr.gov.bc.ca/documents_library/forms/0355FILL.pdfSaskatchewan
Please write a letter requesting the refund, including all backup documentation. The request can be mailed to:Ministry of Finance Revenue Division – PST Refunds
P.O. Box 200
Regina, SK
S4P 4A6Or Fax to: (306) 798-3045
Can I use a manufacturer's coupon?
We don’t accept coupons online, but we’re always looking for ways to help you save money online and in our stores. It’s what we do best! However, as long as the coupon is valid, we will gladly accept it at any of our stores.
Can I use my employee discount online?
Absolutely! You can easily connect your discount card to your account in a few steps:
1. Sign in to Walmart.ca and go to your “Account”
2. Go to "Wallet" and link your associate discount card.
3. You will need your WIN and Discount Card number.
You're now set up to shop with your employee discount!
Good to know: Your spouse/family member can use your WIN to set up their discount card too. The employee discount is not applicable for items sold and shipped by Marketplace sellers.