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Warranties

Will my product be covered under a manufacturer's warranty?

A limited manufacturer's warranty is included free for certain categories of products, and may include an option to extend coverage up to 3 more years. When available on a specific product, extended coverage includes 100% of repair or replacement costs, including shipping costs for the exchange. Specific details are available before you begin checkout. If you order extended warranties, you will receive information about fulfilling your warranty in a separate email, after the warranted item ships.

What is Walmart's Extended Warranty Plan? 

The Extended Warranty Plan can extend the manufacturer’s warranty for up to 2 years (to a maximum of 7 years) on all of your eligible Walmart Rewards MasterCard purchases. Whether you buy electronics or appliances, at Walmart or any other retailer in the world, if you use your Walmart Rewards MasterCard, your warranty can be automatically doubled. 

How do I cover my product under a Walmart Extended Warranty Plan? 

The Walmart Extended Warranty Plan is tied into the Walmart Rewards MasterCard, so to cover a product under the Plan, start by signing up for Walmart Rewards MasterCard. You can ask any associate at a Walmart checkout counter for an application, and if you have any questions or concerns about the application process, you can always call Customer Service at 1-800-328-0402. After you have received your credit card, you can enrol in the Extended Warranty Plan by calling 1-888-331-6133. To learn more about the Walmart Extended Warranty Plan, visit Walmart Canada Financial Services.

How much does it cost? 

Good news! If your monthly statement balance is less than $25.00, a monthly warranty fee will not be charged to your Card, or in other words, the coverage is free! However, in any month with a statement balance of $25 or more, a fee of $3.99 per month (plus applicable taxes) will be charged to your card.

Will my product be fixed, replaced, or refunded? 

On a per claim basis, the Cardholder is entitled to receive from the Plan Provider the least of the following benefits:

  • the cost of repairs;
  • the actual cash value of the purchased item immediately prior to the loss;
  • the replacement cost of the purchased item; or
  • the purchase price of the purchase item.

The Extended Warranty Plan can extend the manufacturer’s warranty for up to 2 years (to a maximum of 7 years) on all of your eligible Walmart Rewards MasterCard purchases. Whether you buy electronics or appliances, at Walmart or any other retailer in the world, if you use your Walmart Rewards MasterCard, your warranty can be automatically doubled. 

To view the full Extended Warranty Plan, click here. 

How do I redeem a warranty? 

Keep in mind that your receipt is your warranty, so be sure to keep your receipt in a safe place. If a problem arises that is covered by your warranty, take your receipt to the nearest store and they will be happy to help you.

Warranty periods can vary between different items, so be sure to know the terms of your warranty (including whether or not you must return your item in its original packaging).

When making a claim with Walmart’s Extended Warranty plan, you can call the Administrator of the plan, The Canada Life Assurance Company, toll-free at 1-866-995-8705, Monday-Friday between 8:00am and 6:00 pm E.S.T.

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