Contact Us

We're trying our best to serve as many customers as possible

We’re experiencing a higher than normal wait time at our Customer Service Centre. If your matter is not urgent, please  consider contacting us at a later date. We sincerely apologize for the inconvenience. While we're busier than ever, we're still doing everything we can to help you have a positive experience — like hiring additional associates  in our Customer Service Centre and our stores to speed up our service to you. Thank you for your patience during this challenging time.

Have question about Walmart Online Shopping?

Call our Customer Service team or use our automated chat system. We’re always here to help.

Call

If you'd rather talk to a person, give us a call and we'll be happy to answer your question or direct you to the appropriate department.

1-800-328-0402

Toll free TTY services are also available.

1-800-439-0266

Lines are open 7 days a week from 8am to 11pm EST.

Chat

Our automated chat system gets common questions answered quickly. We’ll connect you with a Customer Service representative if you can’t find the answer you’re looking for.

Contact more Walmart Canada services

Walmart Rewards Mastercard

1-888-331-6133

Walmart Product Protection Plan

1-855-308-7295

Money Transfers

Walmart Gift Cards

1-888-537-5503

Photo Centre

1-855-620-7592

Accessibility for Persons with Disabilities Feedback

Corporate Inquiries

Contact a Walmart Store

For any questions or comments about store’s

  • Locations, hours, and directions
  • Product questions and availability
  • In-store customer service

Contact a Walmart Store

For any questions or comments about store’s

  • Locations, hours, and directions
  • Product questions and availability
  • In-store customer service

Careers at Walmart

For more information about careers at Walmart, to see our current openings and apply online, please visit our Careers page.

Corporate news

For more information about our sustainability and charitable efforts, please visit our corporate website.