Hi Ryan, Thank you for reviewing our NIVEA MEN Sensitive Post Shave Balm. The consistency of the NIVEA MEN Sensitive Soothing Post Shave Balm had been changed as part of our continuing work to develop and improve our formulas with sustainable efforts. We’re happy to share that while we had temporarily changed the formula, because of overwhelming consumer feedback like yours, we've already gone back to our original formula that you enjoy. In order to ensure you’re getting the formula you prefer, please look for the following NART’s listed at the bottom of the box: NART 81306.790.FA.12 and NART 81306.790.FA.14. The previous formula you enjoy can also be found in our new and improved packaging design. Please retain the product you have if possible. Our Consumer Care Team is reaching out via email to assist you further.

Thank you for your feedback about our NIVEA MEN Sensitive Post Shave Balm. We will be sure to share your comments with our Product Development Team. A member of our Consumer Care Team has reached out to you by email. Thanks again for your review!