Thank you for sharing your ordering experience with us. We're really sorry for the inconvenience that this has caused. We recommend contacting Walmart's support team directly, as they will be able to help you best. If you have any further questions, we welcome you to contact us by following this link: www.purina.com/contact-us. We truly appreciate your loyalty to Friskies and hope all is resolved swiftly. - The Friskies Team