We’re sorry to hear your Glade® PlugIns Scented Oil didn’t deliver the tropical vibes you were expecting! It’s designed to fill your space with the sunny notes of ripe pineapple, hibiscus, and peach nectar—so we definitely want to make this right. We’d love to learn more and help however we can. When you have a moment, give us a call at 1-800-558-5252 (Monday through Friday, 8 a.m. – 5 p.m. CT) and mention reference number: 22843207. Looking forward to hearing from you! – Megan, SC Johnson Consumer Care

We're sorry to hear about your experience with this Glade® fragrance. Know we take comments like yours seriously and would like to talk further. To do so, give us a call at 1-800-558-5566 (weekdays, 8 a.m. – 5 p.m. CT) and mention reference number: 22840019. We look forward to your call. – Megan, SC Johnson Consumer Care

So sorry – we know individual expectation plays a large part in fragrances and everyone has a different preference. We certainly would expect this to fill the room with fragrance and we’re sorry this didn’t hit the mark for you. So we can best assist, give us a ring at 800-558-5252 Monday through Friday from 8 AM to 4 PM CT. Or, visit Glade.com and click contact us at the bottom to email us. Your reference number is 019974338A. – Brooklyn, SC Johnson Consumer Care