I received my coffee maker as a gift. 2 months later it stopped working. I contacted Keurig and the sent a replacement at no charge. Great customer service.

I bought a K-Supreme coffee maker that stopped working. I called customer service for a tip to get it going again, and instead, they sent me a new one! I am overjoyed, as I really love this model.

Got this as an upgrade from my trusty Keurig 2.o. it has a convenient larger reservoir 60 oz before a refill; and a 12 oz brew for my travel mug. with MultiStream and a strong setting you can get a strong rich brew. in a more compact size

This is the second replacement in just over a year. I'm not happy with this model, but it was a gift. If this one breaks in a few months, I like to be upgraded.

This unit is a replacement because our previously purchased unit only lasted six months. We ldo like this coffeemaker and hope that it will live a lot longer than the first purchase.

I bought my K-Supreme around XMas as a gift for my wife and it was working fine but it failed. I called customer support, they diagnosed the problem and sent me a new one. They are great company and stand by their product!

I am quite happy with my Keurig Supreme! Eight months after purchaseI had an issue with it spitting my drink all over my counter top. I called customer service and in just a few days I recieved a brand new replacement.

Good customer service. I like my old keurig better than the new one that I had to replace the coffee isn't as hot in the new one Disappointed it's not as good especially when I put creamer in my coffee and it's barely warm

Disappointed that our 6 month old Keurig stopped working after only 6 months of use. I called customer service and was happy when they told me it would definitely be replaced. Replacement arrived quickly. Very happy, thank you

Purchased the K-Supreme for its slim feature. Love that it is not as bulky and doesn't take up as much room on the counter. Makes the counter look neater