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Accessibility

What is web accessibility?

Web accessibility ensures that those with disabilities are able to navigate and interact with our website in a way that is convenient and comfortable for them. This includes menu navigation tabbing, video transcripts and captions, contrasting, and much more.

What is Walmart's accessibility plan?change_hist

Please visit the Multi-Year Accessibility Plan for Walmart Canada for information about our accessibility plans.

What are Walmart.ca's standards for web accessibility?

We are in the process of adhering to government-regulated compliance standards: Accessibility for Ontarians with Disabilities Act (AODA) and Web Content Accessibility Guidelines (WCAG) 2.0, level A and AA guidelines. These guidelines are developed with individuals and organizations all over the world to ensure a single shared standard for web accessibility.

This is an ongoing course of action for us and our standards will continue to evolve alongside changes to Web Content Accessibility Guidelines as well as developments in technology.

How do I send feedback about accessibility?

We want to hear about your experience. Please contact our Customer Service team by phone at 1-800-328-0402 or toll free TTY services at 1-800-439-0266.

Email: cacustrel@wal-mart.com
Mail: 1940 Argentia Road, Mississauga, Ontario, L5N 1P9.

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