The safety and health of our consumers are at the heart of all we do, and we only use high-quality materials that undergo rigorous testing to meet safety standards our consumers can trust. We recommend discontinuing using these pads and setting them aside for evaluation. We're sharing your message with our Safety Team and would like to learn more about your experience and review other products that may work better for you. Please call us at 1-800-888-3115, M - F, 9 a.m. to 6 p.m. EST for further assistance.

Thank you for sharing this with us, Penny! Please know that our products go through strict quality checks to ensure they provide you with only the best results! Always Ultra Thin 4 Overnight pads are designed with a 45% larger back to help catch leaks when lying down, and RapidDry technology absorbs gushes two times faster than the leading store brand. These pads also have a LeakGuard core that locks in leaks for long-lasting protection and up to 100% Leak Free Comfort. What you have described is not something we would expect, and we'd like to learn more about your experience. When you have a chance, please give us a call at (800) 888-3115, 9 am-6 pm EST, Monday-Friday.

We're delighted to hear this, Elizabeth! Thanks for sharing!

We understand the frustration when you don't get the coverage you expected, Kelly, and we're sorry you didn't have protection. We assure you your satisfaction is a top priority, and feedback like this helps us improve. After thorough inspections during manufacturing, we'd like to look into this further to ensure our products meet the standard our consumers love and trust. To discuss your experience further, please call us at 1-800-888-3115, M-F, 9 AM TO 6 PM EST.