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Customer ratings & reviews for
4 out of 5 stars
stars271 ratings258 reviews
  1. 5 stars59% (159)
  2. 4 stars18% (49)
  3. 3 stars4% (11)
  4. 2 stars6% (17)
  5. 1 star13% (35)
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Showing 161-170 of 271 reviews
May 3, 2024
Cat
2 out of 5 stars review

I don't recommend

It won't clean my rugs. It spits out any pet hair. It does good with dirt and anything other than pet fur. I have 3 shedding dogs and 2 shedding cats. I'm highly disappointed in this product. I do love how it stands on its own though.

Review from Hoover
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reply from hooverpwr

Thank you for taking the time to share your feedback. We apologize you are having issues with your ONEPWR Emerge Pet with All-Terrain Dual Brush Roll Nozzle. We want to ensure that you are getting the best product performance and would like to provide you with some troubleshooting steps. Please contact us at Hoovercustomersupport@ttifloorcare.com with your model number and the issue you are experiencing so we may assist you further. We look forward to hearing from you! ~Warm Regards, The Hoover Team

Dec 30, 2023
MamaEcho
4 out of 5 stars review

Function

Charged up nicely.The wheels rolls smoothly over carpet and large tile floors.Great for stairs.Easy to dump the canister. Easy for my 8 &10 yo to use. Wish the battery pack was attached to wall mount.

Review from Hoover
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May 20, 2023
Karin
4 out of 5 stars review

I love this vacuum!!

[This review was collected as part of a promotion.] This is one of the best vacs I have ever owned. The battery life is excellent. I tried it on all my difficult areas!! From the car to the outdoor carpet it was fantastic. I highly recommend.

Review from hoover.com
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May 20, 2023
Karin
4 out of 5 stars review

I love this vacuum!!

[This review was collected as part of a promotion.] This is one of the best vacs I have ever owned. The battery life is excellent. I tried it on all my difficult areas!! From the car to the outdoor carpet it was fantastic. I highly recommend.

Review from Hoover
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Apr 5, 2025
NdNwVacume
2 out of 5 stars review

This vacuum sucks… But only for about 20 minutes

This would be a great vacuum if the battery lasted more than 20 minutes. Not to mention it takes about an hour (often longer) to charge. I wouldn't suggest this product to anyone who is concerned with value for their money.

Review from Hoover
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reply from Hoover Customer Support

Thank you for taking the time to share your feedback regarding your Hoover ONEPWR Emerge Pet With All-Terrain. We want to ensure that you are getting the best product performance. Please get in touch with our customer service for assistance by dialing 1-800-944-9200. Please have your unit with you. ~ Warm Regards, The Hoover Team

Jan 28, 2024
Bran
2 out of 5 stars review

Would not buy again

Vacuum worked fine for 6 months. Then the brush stopped working ,doesn't roll. Can't find a replacement brush on this website or anywhere online to even try and replace it.

Review from Hoover
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reply from hooverpwr

Thank you for taking the time to share your feedback regarding your ONEPWR Emerge Cordless Stick Vacuum. We will ensure that these comments are forwarded to the appropriate department. If you require additional customer service, please do not hesitate to contact us at Hoovercustomersupport@ttifloorcare.com so we may assist you further. We look forward to hearing from you! ~Warm Regards, The Hoover Team

Feb 6, 2023
Kristylynn37
5 out of 5 stars review

I would buy this product again and again

You could use this product on hardwood floors or tile ! It works great on my hardwood floors ! I would highly recommend this product ! It's my favorite !

Review from hoover.com
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Jan 28, 2024
Bran
2 out of 5 stars review

Would not buy again

Vacuum worked fine for 6 months. Then the brush stopped working ,doesn't roll. Can't find a replacement brush on this website or anywhere online to even try and replace it.

Review from hoover.com
Helpful?PRD4F06YYJ78ZS4PRD4F06YYJ78ZS4
reply from hooverpwr

Thank you for taking the time to share your feedback regarding your ONEPWR Emerge Cordless Stick Vacuum. We will ensure that these comments are forwarded to the appropriate department. If you require additional customer service, please do not hesitate to contact us at Hoovercustomersupport@ttifloorcare.com so we may assist you further. We look forward to hearing from you! ~Warm Regards, The Hoover Team

Apr 9, 2024
Jeanie Griffith
5 out of 5 stars review

Verified Purchase

I will never own another corded vacuum cleaner.

[This review was collected as part of a promotion.] I'm addicted to the cordless vacuums. They are so much more convenient than a corded model and they clean great! As my grandchildren marry this is the gift they get from me, a cordless Hoover!

Review from Hoover
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Aug 20, 2024
Barry
3 out of 5 stars review

Small rollers on the bottom get stuck and gummy

The vacuum has two small rubber rollers on the bottom. After several months, these become worn, gummy and stuck and won't roll. There is no way to replace them. Hoover needs a better design for these

Review from Hoover
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reply from hooverpwr

Thank you for taking the time to share your feedback. We apologize you are having issues with your ONEPWR Emerge Pet with All-Terrain Dual Brush Roll Nozzle. We want to ensure that you are getting the best product performance and would like to provide you with some troubleshooting steps. Please contact us at Hoovercustomersupport@ttifloorcare.com with your model number and the issue you are experiencing so we may assist you further. We look forward to hearing from you! ~Warm Regards, The Hoover Team