Thank you for taking the time to share your experience, Nennie. We're delighted to know your machine has become part of your daily routine and continues to deliver an enjoyable coffee experience. Wishing you many more wonderful coffee moments ahead! ☕

Thank you for sharing your positive review with us, Jean-F. We are delighted to hear that your Vertuo Next has been delivering the coffee quality you were looking for. Wishing you many more exceptional coffee moments ahead!

Thank you for sharing your thoughts with us, Kristelle. We are very sorry to hear about this situation. Be sure we can provide technical support through our toll-free number 1.855.325.5781. We understand how annoying this is, especially if you are not able to enjoy your coffees. Thank you for your time and patience!

Thank you for sharing your impressions with us, Pierre. We apologize for any inconvenience caused. Rest assured that we strive to remedy these situations whenever they come to our attention. We want to provide the highest quality coffee experience with every cup our members make. Feel free to contact us by calling our toll-free number 1.855.325.5781, or by chatting on our website if you need technical support for any of these Vertuo machines. Our dedicated teams will be happy to help you get back to your coffee routine!

We are sorry to hear that your Vertuo Next machine is having trouble, Marie. We will be happy to find a solution with you. Our specialists are waiting for your call on our toll-free number 1.855.325.5781. Looking forward to talking to you!

Hi Brian, thank you for your review. We understand your frustration regarding the Vertuo Next machine, and the brewing issues you experienced. A blinking light on this machine can indicate your machine is not closed correctly, requires descaling or the water tank is empty. For any future issues, we recommend checking the troubleshooting information for the Vertuo Next on Nespresso.com/help, or contact our toll-free number, 800-562-1465. We are available 24 hours a day, 7 days a week.

Thanks for your review. We’re dismayed to learn your Vertuo Next machine stopped working, which prevented you from your morning coffee ritual. The Vertuo Next machine comes with a one year warranty and a lifetime of troubleshooting, when you call our toll-free number 800-562-1465. We’re available 24 hours a day and 7 days a week for your convenience. Call our toll-free number at your convenience, to speak with a machine expert, to find a resolution via our Assistance Service Program. We look forward to speaking with you soon.